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Microsoft Lync Server 2010 introduces the ability to provide location information about users. This feature is primarily used for Enhanced 9-1-1 (E9-1-1) to more effectively and efficiently dispatch emergency responders. Prior to the Cumulative Update 1 (CU1) for Microsoft Lync 2010, this feature was...

Public IM Connectivity (PIC) allows users to communicate quickly and efficiently. They can share presence and instant messaging (IM) with other users of Microsoft Windows Live Messenger, AOL, and Yahoo! public IM service providers. Microsoft Office Communications Server 2007 R2 enables organizations...

If Office Communications Server users add Gmail.com federated users as contacts and are unable to exchange presence updates and instant message (IM) information, there’s a chance your domain is enabled for Google Talk. This can happen if users sign up for Google Apps. When a user signs up for Google...