• Blog Post: Deploying Lync – Jump Start Series

    Check out this three-day course on Lync Server 2010 Configuration and Administration, which Brian R. Ricks and Aaron Steele presented to a worldwide audience of over 500 participants. This 18-part series covers all major Lync Server features and configurations, which will help students prepare for the...
  • Blog Post: IM an Expert for Lync Server 2010 Update

    IM an Expert for Lync Server 2010 has been updated. IM an Expert is an instant messaging question and answer service that you can set up within your organization. IM an Expert enables real-time sharing of expertise within your organization. Users can ask the IM an Expert service a question and the service...
  • Blog Post: Microsoft Lync Server 2010 Locations

    Microsoft Lync Server 2010 introduces the ability to provide location information about users. This feature is primarily used for Enhanced 9-1-1 (E9-1-1) to more effectively and efficiently dispatch emergency responders. Prior to the Cumulative Update 1 (CU1) for Microsoft Lync 2010, this feature was...
  • Blog Post: XMPP to Gmail: Unable to Use Presence and IM—the Problem Might Be Google Apps

    If Office Communications Server users add Gmail.com federated users as contacts and are unable to exchange presence updates and instant message (IM) information, there’s a chance your domain is enabled for Google Talk. This can happen if users sign up for Google Apps. When a user signs up for Google...
  • Blog Post: Provision Public IM Connectivity (PIC) with Lync Server

    Public IM Connectivity (PIC) allows users to communicate quickly and efficiently. They can share presence and instant messaging (IM) with other users of Microsoft Windows Live Messenger, AOL, and Yahoo! public IM service providers. Microsoft Office Communications Server 2007 R2 enables organizations...