• Blog Post: Lync 2010 Windows desktop client is now officially supported in Lync hybrid deployments

    We received a lot of questions about, and requests for, support for Lync 2010 Windows desktop client in a Lync hybrid deployment. After a round of testing, we are happy to announce that the Lync 2010 Windows desktop client is now officially supported for Lync users in a hybrid deployment, including users...
  • Blog Post: Announcing the Release of the Lync Server 2013 On-Premises Architectures Poster

    Author: Ken Withee, Sr. Technical Writer for Lync Server The Lync Server 2013 On-Premises Architectures poster is designed to provide architectural guidance for planning and deployment. The poster contains information about common components of Lync Server, terminology used when planning a deployment...
  • Blog Post: Virtualization and Stress Testing White Papers for Lync Server 2013 Now Available for Download

    Author: Chris Dragich, Sr. Technical Writer, Lync Server Product version: Lync Server 2013 Microsoft has released two new white papers for Lync Server 2013 The Lync Server 2013 Virtualization White Paper provides guidance for planning a Lync Server deployment on virtual servers. As a real...
  • Blog Post: Lync Server 2010 Response Group Application Frequently Asked Questions

    The Response Group application in Lync Server 2010 provides for treatment, queuing, and routing of inbound calls. This powerful Lync Server application allows incoming calls to be routed to groups of agents using hunt groups or interactive voice response (IVR) questions and answers. As Lync Server 2010...
  • Blog Post: Lync Wiki: Getting Started with Proposing a Deployment for a Small Lync Implementation

    Are you interested in brainstorming a reliable path to deploying a small Lync implementation--with a Microsoft MVP at the helm of the think-tank? Then check out this new wiki post by Microsoft Directory Services MVP, Fabrizio Volpe. Topics include: describing the scenario, determine the design logic...
  • Blog Post: Useful Tips for Testing Your Lync Server 2010 Edge Server

    Deploying Microsoft Lync Server 2010 Edge Server can be a daunting task. Installing the software is straightforward, but getting every functional element of all the ancillary components configured properly is a challenge. Before the deployment is fully functional you need to solve issues such as firewalls...
  • Blog Post: Integrating Exchange 2013 Preview and Lync Server 2013 Preview

    Exchange Server 2013 Preview and Lync Server 2013 Preview add new integration features to the existing Exchange Unified Messaging (UM) and Outlook Web App IM and Presence features currently available with Microsoft Exchange Server 2010 and Microsoft Lync Server 2010. The new Lync Server 2013 Preview...
  • Blog Post: Lync Mobile Deployment Script

    When deploying Microsoft Lync Server 2010 Mobility Service, you must install several components and patches. This can be a complex process and some automation could assist in deploying on-premise Lync servers. This article highlights a script I created to help administrators automatically deploy the...
  • Blog Post: Lync Server 2010 Server Roles Do Not Support SQL Server 2012

    Microsoft Lync Server 2010 does not support the use of Microsoft SQL Server 2012 for the following server roles: Lync Server 2010, Enterprise Edition Back End Server databases Lync Server 2010, Standard Edition collocated server databases Lync Server 2010, Central Management store master...
  • Blog Post: VoiceRx: Validating QoS on Lync Endpoints

    The purpose of the VoiceRx series is to give you confidence in the audio quality of your Lync Enterprise Voice deployments. In this NextHop blog series, Microsoft IT and the Lync Product Group share their findings from our own corporate Lync deployment. We describe how we measure audio quality and use...
  • Blog Post: Deployment Details for Lync Monitoring Reports

    It can be difficult to work with Microsoft Lync Server 2010 Monitoring Reports and SQL Server Reporting Services. In this post we describe how to avoid some possible issues in a distributed scenario where the SQL Server cluster (database engine) is on dedicated servers and the SQL Server Reporting Services...
  • Blog Post: LyncMD: Lync Users Do Not Hear Ringback Tone for Outbound Calls Through PSTN Gateway

    The Microsoft Support Team works around the clock to assist customers in troubleshooting issues with Lync Server. In each article in this NextHop series, senior Microsoft Support engineers walk you through a real-life support case, giving an insider’s view into the systematic approach they use...
  • Blog Post: Removing Speech files from Lync Server 2010 by using Windows PowerShell

    This article discusses a Windows PowerShell script that queries the server, and collects the names and uninstall information for all files installed, but not removed, by the Lync Server Deployment Wizard. Exceptions are those common files that are typically reused on another server installation, such...
  • Blog Post: System Center Advisor for Lync Server 2010

    We’re excited to announce that System Center Advisor is now available for Lync! Not familiar with System Center Advisor? Let’s start with some background. System Center Advisor is a cloud service that enables IT pros to assess their server configuration and proactively avoid problems,...
  • Blog Post: Deploying Lync – Jump Start Series

    Check out this three-day course on Lync Server 2010 Configuration and Administration, which Brian R. Ricks and Aaron Steele presented to a worldwide audience of over 500 participants. This 18-part series covers all major Lync Server features and configurations, which will help students prepare for the...
  • Blog Post: Reference Architecture for Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting White Paper

    This white paper describes a reference architecture for the Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting, including feature descriptions, architecture design details, and build lists to assist in determining cost estimates to build and deploy the solution. The Lync Server Multitenant...
  • Blog Post: Ten Tips (Plus One) for Implementing Lync Server

    IT deployments can get complicated in a hurry. Lync implementations are no exception – especially when your needs go past a simple Lync Server 2010 Standard Edition for internal instant messaging and presence. As complexity ramps up the need for planning and documentation become more critical ...
  • Blog Post: Planning and Designing a Microsoft Lync Server 2010 Solution – Jump Start Series

    Microsoft Learning and the Microsoft Lync Server team partnered to bring you the information you need to plan and design Microsoft Lync Server 2010 solutions. This is an engaging, accelerated course. Attendees are expected to have experience in hands-on deployment and day-to-day management of unified...
  • Blog Post: Ultimate Voice Webcast: June 1, 2012

    This webcast series focuses on Lync Server 2010 voice-related topics. The web clinics run each month and consist of the following sessions: Flexible Dial Plans , Using SIP Trunks with Lync Server 2010 , Lync Server 2010 More Than a PBX , Simple User Provisioning , and Voice Resiliency . In each of the...
  • Blog Post: Ultimate Voice Webcast: May 4, 2012

    This webcast series focuses on Lync Server 2010 voice-related topics. The web clinics run each month and consist of the following sessions: Flexible Dial Plans , Using SIP Trunks with Lync Server 2010 , Lync Server 2010 More Than a PBX , Simple User Provisioning , and Voice Resiliency . In each of the...
  • Blog Post: Lync Firewall Rules Viewer

    Determining which ports to open and what direction to allow Lync Server 2010 traffic to travel through your firewalls is an important task. Lync administrators need to determine firewall rules and provide this information to their security administrator counterparts. Although this information is readily...
  • Blog Post: AudioCodes Mediant Gateways Provide VoIP Connectivity for Lync Hosting Pack Deployments

    In addition to the global, cloud-based Office 365 service including Lync Online, Microsoft provides the Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting for companies offering hosted Lync services to their customers. The Lync Hosting Pack enables hosters to offer services such as IM/Presence...
  • Blog Post: How to Automate the New Account Creation Process

    During the final stages of a Lync Server deployment, the administrator enables the entire organization for Lync. Typically, he bulk enables current Lync users by piping the get-CSaduser Windows PowerShell command into the enable-CSuser command. When it comes to new hires, however, Lync users are enabled...
  • Blog Post: Determining Health and Wellness of an OCS Deployment - Web Conferencing and MCUs

    Multi-point Control Units for Web Conferencing and Audio & Video.. How do IT Admins determine if these servers are staying healthy? As I explained in my previous blog in order to implement a comprehensive monitoring plan, the real trick is how to tell proactively when MCU server health is starting...
  • Blog Post: Practice Accelerator Sessions for Lync Server 2010: December 2012

    Attention Microsoft partners. Register now for the upcoming online Practice Accelerator sessions. The Microsoft Lync Server 2010 sessions begin on December 3, 2012. These online events provide a comprehensive set of reusable tools and best practices for multiple Microsoft solutions. Author : NextHop...