• Blog Post: Troubleshooting QoE Installation for OCS 2007 RTM

    Author: Rob Pitfield Publication date: December 2008 Product version: Office Communications Server 2007 R2 Once the QoE Service is installed and associated with a pool and Mediation Server it should start getting statistics. You’ll also need to exit Office Communicator or the Live...
  • Blog Post: Setting up the Cisco Call Manager 4.2.1 for “Direct SIP with IP-PBX”

    In our previous post, we introduced changes in Office Communications Server to enable Direct SIP with IP-PBX such as Cisco Call Manager. In this simple example, we provide a configuration of Direct SIP with Cisco Call Manager 4.2.1. Author: Francois Doremieux, Jerome Berniere Publication date:...
  • Blog Post: UPDATE for R2: Where to Store OCS Global Settings?

    This is an update to a post I made about a year ago to help you choose the AD store OCS uses for global settings. Author: Andrew Sniderman Publication date: April 2009 Product version: Office Communications Server 2007 R2 Quick note on terminology Active Directory has three stores...
  • Blog Post: OCS 2007 R2: What’s new for Media Traversal?

    It’s been a while since I wrote this blog on OCS 2007 media traversal. I’ve since left Microsoft to join a UC consulting company, but media traversal is still near and dear to me. This blog describes some of the improvements in media traversal that have been implemented in OCS 2007 R2. ...
  • Blog Post: How to install Office Communications Server 2007 R2 to a SQL Server Named Instance using a non default TCP\IP port

    The information listed below has been tested using Microsoft SQL Server 2005 and Microsoft SQL Server 2008. Upon completion of the install remember to reboot the Office Communications Server 2007 R2 Enterprise Edition Pool server to make sure that all the services start without an issue. Author...
  • Blog Post: Direct SIP with IP-PBX in Office Communications Server 2007

    What’s changing? With the hotfixes released in August 2008, Microsoft is significantly improving the capability for Office Communications Server 2007 to exchange calls with SIP-based IP-PBX, in particular from Cisco. As a consequence, Microsoft now supports OCS deployments in Direct SIP with IP...
  • Blog Post: New PIC Licensing and released XMPP Gateway

    Author: Publication date: October 2009 Product version: Office Communications Server 2007 R2 We are excited to announce changes to the Office Communications Server Public IM Connectivity (PIC) license that provides instant messaging and presence federation to the Windows Live, AOL and...
  • Blog Post: Unable to download Address Book - Misconfigured external URL during initial setup

    Author: Rob Pittfield Publication date: January 2009 Product version: Office Communications Server 2007 R2 Another reason clients can have problems downloading the OCS Address Book is because the external download URL wasn’t set on initial installation. It’s an optional...
  • Blog Post: Video Conferencing for Masses vs. Personal Telepresence

    This week, Cisco introduced its personal telepresence technology to the world and announced their entry into the “market for in-person virtual communications with new endpoints for the personal office and large group meetings”. Author: Moz Hussian Publication date: May 2008 Product...
  • Blog Post: Uploading Handouts in LiveMeeting 2007 console fails

    Author: Louis Hardy Publication date: January 2008 Product version: Office Communications Server 2007 R2 Handouts in the LiveMeeting 2007 console are a way to transfer files to members of a meeting. When the user attempts to upload a file to handout he will get the error Upload Failed...
  • Blog Post: Office Communications Server 2007 R2 Virtualization

    We are pleased to announce official support for server virtualization for Office Communications Server 2007 R2. Author: Jerome Berniere Publication date: May 2009 Product version: Office Communications Server 2007 R2 We are introducing support for both a fully distributed virtualized...
  • Blog Post: Powershell Script for Retriving IM from Archving Database

    Author: Thomas Laciano, Sasa Juratovic Publication date: January 2008 Product version: Office Communications Server 2007 R2 September 28 2009 Update: For those looking for the most recent script for use with R2, see this post for details - http://communicationsserverteam.com/archive...
  • Blog Post: OCS Client Logging Capabilities (MOC)

    The purpose of this entry is to provide information regarding the various types of logging capabilities that exist within the numerous clients accessing the Office Communications Server Infrastructure. Author: Kent Tilger Publication date: April 2009 Product version: Office Communications Server...
  • Blog Post: How to Install a Trusted Root CA certificate on OSX Leopard for use with Messenger for Macintosh.

    Author: Michael Wagner Publication date: March 2008 Product version: Office Communications Server 2007 R2 Add private certificate to the x509 Anchors keychain Open keychain access application. Use finder and find the HDD/Applications/Utilities/Keychain Access.app file and start...
  • Blog Post: No Missed Call Notification for RGS Calls

    Author: Stéphane Cavin Publication date: August 2009 Product version: Office Communications Server 2007 R2 When a user is an agent of a Response Group, he will receives voice calls via the Response Group Service. Because calls are not originally targeted at this user in particular...
  • Blog Post: CWA 2007 R2 and Normalization Rules

    This post addresses inconsistencies with how Communicator Web Access 2007 R2 (CWA) implements normalization rules in relation to OC and other OCS clients. Author: Jens Trier Rasmussen Publication date: March 2009 Product version: Office Communications Server 2007 R2 OCS 2007 introduced...
  • Blog Post: Office Communicator 2007 Phone Edition (OCPE) call logs: 401 http errors

    Author: Thomas Binder Publication date: September 2009 Product version: Office Communications Server 2007 R2 As we all know, in the world of computers we have a binary system. Either something works (1) or it does not (0). And as all of us really know, there is another state, that we...
  • Blog Post: Office Communications Server 2007 Edge Planning Tool

    Author: Miru Gunarajah Publication date: August 2008 Product version: Office Communications Server 2007 R2 The Edge Planning Tool for Office Communications Server 2007 is a tool that takes a user through a set of interview questions regarding the proposed or current edge server deployment...
  • Blog Post: Where to store OCS Global Settings?

    The Prep Forest step requires a decision on the location for OCS Global Settings – you can choose to store these in the System container in the root domain (default and recommended) or the Configuration partition which is replicated Forest-wide. Author: Andrew Sniderman Publication date:...
  • Blog Post: Round Table Reference Information

    Author: Rob Pittfield Publication date: January 2009 Product version: Office Communications Server 2007 R2 RTManage.exe is a tool you can use to manually update the Roundtable device without requiring the OCS Software Update Server. Once you download and install the tool, the usage is...
  • Blog Post: Helper Button for Phone Number Normalization

    Author: Rob Pittfield Publication date: January 2008 Product version: Office Communications Server 2007 R2 The first thing I do when I’m talking to customers is tell them about the Helper button on the Normalization rule creation screen as shown below: It takes you here:...
  • Blog Post: Simplifying Enhanced Presence

    Author: Ram Ojha Publication date: May 2008 Product version: Office Communications Server 2007 R2 What is Enhanced Presence? OCS 2007 allows its client applications to publish and subscribe to Enhanced Presence information. The enhanced presence infrastructure includes categories...
  • Blog Post: Vista SP1 (or SP2) DSCP settings for QoS OC 2007 R2

    Author: Martin Isaksen Publication date: June 2009 Product version: Office Communications Server 2007 R2 In order to mark Audio and Video packets for DSCP in OC 2007 R2, the following steps has to be performed on Vista SP1 and SP2 PCs: Create and update the following key : (32 bit...
  • Blog Post: Installing Communicator Mobile (COMO) on Windows Mobile 6.0 /6.1

    Author: Manjeet Garg Publication date: June 2009 Product version: Office Communications Server 2007 R2 You Can Download Microsoft Office Communicator Mobile 2007 R2 from the following Link - http://www.microsoft.com/downloads/details.aspx?familyid=BC08CDB7-98E9-47E5-AA63-EB17C2CE4592&displaylang...
  • Blog Post: Microsoft Certified Master (MCM) Program for Office Communications Server 2007

    With the recent release of the Microsoft Certified Master (MCM) Program for Office Communications Server 2007 and as the Program Manager responsible for its launch this year I wanted to provide a little more information about the program, its focus and what you can expect should you attend one of the...