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clients and devices
Lync 2010 Windows desktop client is now officially supported in Lync hybrid deployments
We received a lot of questions about, and requests for, support for Lync 2010 Windows desktop client in a Lync hybrid deployment. After a round of testing, we are happy to announce that the Lync 2010 Windows desktop client is now officially supported for Lync users in a hybrid deployment, including users...
24 Apr 2014
Lync Server 2010 Response Group Service Commander
The Microsoft Lync Server 2010 Response Group application allows administrators to create and configure response groups to route and queue incoming calls to designated agents. Typical usage scenarios include an internal helpdesk or a customer service desk. See New Response Group Application Features...
12 Sep 2012
Microsoft Releases Support Guidance for Lync 2010 on Windows 8 Clients and Lync Server 2010 on Windows Server 2012
This Microsoft Support article describes the supportability for Microsoft Lync 2010 clients on Windows 8 client systems and for Microsoft Lync Server 2010 server roles on Windows Server 2012. Be advised, the following scenarios are currently not supported on a Windows Server 2012 operating system: ...
9 Nov 2012
Ten Things You Might Not Know About the 2007 R2 Release of Communicator Web Access
The 2007 R2 release of Microsoft Office Communicator Web Access has many new features that create a more satisfying user experience and easier deployment. This article gives you the low-down on ten things you might not know about topics such as virtual folder creation, application sharing, and audio...
1 Nov 2010
Microsoft Lync for Mobile Tweet Chat: May 17, 2012
Are you considering deploying Microsoft Lync 2010 mobile devices in your organization? If so, join us this Thursday, May 17 th at 10 AM PT for a tweet chat on Microsoft Lync 2010 for mobile devices. @MSFTLync will be chatting with Skip Chilcott (@Skip_C), Senior Marketing Manager for the Microsoft Unified...
14 May 2012
Automatic Uninstall of Microsoft Office Live Meeting 2007 Client and Conferencing Add-in for Microsoft Office Outlook
When customers transition from Office Live Meeting 2007 to Microsoft Lync, it is necessary to uninstall the Live Meeting 2007 client and associated Conferencing Add-in for Microsoft Office Outlook. This article provides IT Pros with guidance and the command lines required to complete the uninstall. ...
12 Sep 2011
What Is the Maximum Number of Groups I Can Create in Communicator?
This is a question that frequently comes up, and the answer is really quite simple. This article also answers a related Communicator question. Read on to find out. Author: Thomas Laciano Publication date: February Product version: Microsoft Office Communicator 2007 R2 When end users begin...
30 Oct 2010
Certificate Authentication in Lync Server 2010 and Enterprise PKI
NTLM, Kerberos, and TLS-DSK are the three available authentication packages for registered Lync endpoints. By default, all Lync clients and Lync telephony devices authenticate against Lync servers using the new authentication package, TLS-DSK. This article explains which features in a Lync Server deployment...
20 Aug 2012
Lync Online: Lync Mobile 2013 Troubleshooting
The Microsoft Support team recently released the following Knowledge Base articles with solutions to four Lync Mobile 2013 issues. Author : Darrin Hanson, Microsoft Technical Readiness Engineer Editor : Susan S. Bradley Publication date : April 16, 2013 Product version : Lync Mobile 2013...
16 Apr 2013
Lync Server 2010 Unified Communications Open Interoperability Program
The Microsoft Unified Communications Open Interoperability Program is now updated for Lync Server 2010. Here you will find information on enterprise telephony services and infrastructure, including qualified SIP Trunking Services, E911 Service Providers, Survivable Branch Appliances, SIP-PSTN gateways...
10 Jan 2011
Lync Server 2013: Download the Latest Bits, VDI, Tools, SDK, and UCMA—October 2012
Check out the latest Lync Server 2013 releases now available in the Microsoft Download Center. Author : Greg Sprigings, Microsoft Senior Program Manager Lead Publication date : October 29, 2012 Product version : Lync Server 2013, Lync Basic 2013 Lync Server 2013 Evaluation Download...
29 Oct 2012
Lync 2013: The New Lync Web App
Microsoft Lync Web App was introduced with Lync Server 2010. Lync Web App is a browser-based version of Microsoft Lync 2010, which allows users who don’t have Lync 2010 or Lync 2010 Attendee installed on their computer to participate in online meetings—even if they don’t have a Lync...
14 Jan 2013
Video: Troubleshooting “Cannot Connect to the Server” Error When Using Lync Mobile for Office 365
This video shows you how to troubleshoot the Cannot Connect to the Server error message that you may experience when using Lync Mobile for Office 365. The video is intended for administrators of Office 365 for enterprises and Office 365 for professionals and small businesses but may also be helpful for...
10 May 2012
Lync Server 2010 Geographically Dispersed Edge Topology: Part 1
Deploying Microsoft Lync Server 2010, Edge Servers across a multiple-location organization presents numerous challenges. Lync Server 2010 gives remote users, who are not using a Virtual Private Network (VPN) connection, the ability to take advantage of the same Lync Server 2010 features as users on the...
15 May 2012
Cumulative Update for Lync 2013: July 2013
Microsoft Support has released a cumulative update for Lync 2013, which includes the Two-factor Authentication feature, as well as new functionality for the Lync 2013 Desktop Client. Author : Tim Rich, Microsoft Technical Writer Publication date : July 29, 2013 Product version : Lync 2013 ...
29 Jul 2013
The New Lync Connectivity Analyzer
We are excited to announce the new Microsoft Lync Connectivity Analyzer. This tool will help Lync administrators determine whether the deployment and configuration of their on-premises Lync Server environment meets the requirements to support connections from Lync Windows Store app and Lync mobile apps...
8 Feb 2013
How to Make Lync Group Chat Client the Preferred IM Client
Now that you have both Lync and the Lync Group Chat client installed, how do you make the Lync Group Chat client the preferred IM client? Author: Stephanie (Jazzy) Doakes Publication date: July 2011 Product version: Lync 2010 Group Chat, Lync 2010 When both Lync 2010 and the Lync Group Chat...
20 Jul 2011
Lync 2010 Training Release Updates
The Lync team has released two new training packages. The Microsoft Lync 2010 Training Download Package and Microsoft Lync 2010 Conferencing and Collaboration Training are now available in the Microsoft Download Center. Author : NextHop Publication date : March 9, 2012 Product : Lync 2010 ...
10 Mar 2012
Troubleshooting External Lync Mobility Connectivity Issues Step-by-Step
This article provides step-by-step troubleshooting for Microsoft Lync Server 2010 connectivity issues for external users with mobile devices. This article assumes that Lync Server 2010 Mobility Service and Lync Server 2010 Autodiscover Service are successfully deployed and internal users are able to...
21 Feb 2012
Lync Web App Overview for Lync Server 2010 and Lync 2010
Microsoft Lync Web App communications software is a new client in Microsoft Lync Server 2010. Microsoft Lync Web App provides access to instant messaging (IM) , audio access controls, and desktop sharing capabilities during online meetings. This article describes the functionality, features, and configuration...
9 Aug 2011
Lync 2013 Mobile Clients Release: FAQ
The Lync team is excited about the new mobility clients that released for Lync 2013 and has put together this FAQ to answer some of the most frequently asked questions. Author : Kaushal Mehta, Lync 2013 Beta Mobility Lead Technical Reviewer : Dave Howe, Lync 2013 Beta Lead Editor : Susan S....
13 Mar 2013
Lync Server 2010 Client Interoperability
This topic discusses the ability of Microsoft Lync Server 2010 communications software clients to coexist and interact with clients from earlier versions of Office Communications Server. There are two types of client compatibility: Multiple points of presence (MPOP) The ability of a single user...
12 Jan 2011
Lync Supportability Matrix – Features Supported Across Devices and Services
Have you been looking for a complete list of Lync feature availability across Services (On-premises, Office 365, and Lync Online Standalone plan) and Devices (Lync for iPad, Lync Desktop, Lync for Windows Phone)? This matrix covers the following feature areas: Instant Messaging, Presence, and Contacts;...
25 Jun 2013
Client Virtualization in Microsoft Lync 2010 White Paper Update: July 2012
The Client Virtualization in Microsoft Lync 2010 white paper is now updated. To download the white paper, visit Client Virtualization in Microsoft Lync 2010 . July 2012 Update: Microsoft and VMware now support Lync 2010 over a VMware View 5.0 VDI configuration. Details of this newly supported VDI...
26 Jul 2012
Lync Firewall Rules Viewer
Determining which ports to open and what direction to allow Lync Server 2010 traffic to travel through your firewalls is an important task. Lync administrators need to determine firewall rules and provide this information to their security administrator counterparts. Although this information is readily...
4 Jul 2012
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