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With the recent release of Lync-Skype connectivity, Lync unified communications capabilities are now extended to hundreds of millions of Skype users. And there are of course lots of questions. Check out this Lync Online article for tips, tricks, and workarounds for the top questions. Author : Patrick...

The Microsoft Support team released the following Knowledge Base article with a solution to a Lync contact list issue. Author: Darrin Hanson, Microsoft Technical Readiness Engineer Editor : Susan S. Bradley Publication date: May 1, 2013 Product version: Lync 2013 The Microsoft Support...

The Microsoft Support team recently released the following Knowledge Base articles with solutions to four Lync Mobile 2013 issues. Author : Darrin Hanson, Microsoft Technical Readiness Engineer Editor : Susan S. Bradley Publication date : April 16, 2013 Product version : Lync Mobile 2013...

Microsoft Support has released the following cumulative updates for two Lync Mobile Clients: Lync 2010 for iPhone and Lync 2010 for iPad. Author : Susan S. Bradley, Microsoft Senior Content Project Manager Published : April 12, 2013 Product version : Lync 2010 for iPhone, Lync 2010 for iPad...

The Microsoft Lync 2013 mobile client for Android was released this past weekend. This article discusses some of the key features and links to the download. Author : Andrew Ehrensing, Microsoft UC Solution Architect and Angela Corman, Microsoft Program Manager Editor: Susan S. Bradley Publication...

The Lync team is excited about the new mobility clients that released for Lync 2013 and has put together this FAQ to answer some of the most frequently asked questions. Author : Kaushal Mehta, Lync 2013 Beta Mobility Lead Technical Reviewer : Dave Howe, Lync 2013 Beta Lead Editor : Susan S....

We are excited to announce the new Microsoft Lync Connectivity Analyzer. This tool will help Lync administrators determine whether the deployment and configuration of their on-premises Lync Server environment meets the requirements to support connections from Lync Windows Store app and Lync mobile apps...

The Lync for Mac 2011 14.0.4 update provides call control functionality for Optimized for Lync USB audio devices. Microsoft and the OEMs that make USB audio devices verified that this update qualifies for the Optimized for Lync logo on most devices. Author : NextHop Publication date : February...

Microsoft Support has released the January 2013 Cumulative Update for Microsoft Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones. Author : Ari Ridwan Publication date : January 24, 2013 Product version : Lync Phone Edition for Polycom CX500, Polycom CX600 and...

Microsoft Lync Web App was introduced with Lync Server 2010. Lync Web App is a browser-based version of Microsoft Lync 2010, which allows users who don’t have Lync 2010 or Lync 2010 Attendee installed on their computer to participate in online meetings—even if they don’t have a Lync...

The purpose of the VoiceRx series is to give you confidence in the audio quality of your Lync Enterprise Voice deployments. In this NextHop blog series, Microsoft IT and the Lync Product Group share their findings from our own corporate Lync deployment. We describe how we measure audio quality and use...

Have you ever wanted to figure out why a user experienced poor call quality, but didn’t have access to the Lync Sever Monitoring Server reports to dig into the data? This article shows you how to use UCCAPI logging, Snooper, and XML Notepad to log, review, and analyze call data, when Lync Server...

Users have multiple options for login into Lync Server 2010. Users can use Lync 2010, Lync Web App, Lync Mobile, browser connecting to the simple URLs, and Lync Attendee. Each of these clients uses different protocols when authenticating the user to Lync Server. This article dives into the details of...

Attention Microsoft partners. Register now for the upcoming online Practice Accelerator sessions. The Microsoft Lync Server 2010 sessions begin on December 3, 2012. These online events provide a comprehensive set of reusable tools and best practices for multiple Microsoft solutions. Author : NextHop...

This Microsoft Support article describes the supportability for Microsoft Lync 2010 clients on Windows 8 client systems and for Microsoft Lync Server 2010 server roles on Windows Server 2012. Be advised, the following scenarios are currently not supported on a Windows Server 2012 operating system: ...

Check out these two new articles about Lync Online sharing features on the Office 365 Technical Blog. Author : Alexandra Lise Publication date : November 6, 2012 Product version : Lync Online Lync Online: PowerPoint Sharing Feature Using Lync and PowerPoint, an Office 365 user can give...

The Microsoft Support Team works around the clock to assist customers in troubleshooting issues with Lync Server. In each article in this NextHop series, senior Microsoft Support engineers walk you through a real-life support case, giving an insider’s view into the systematic approach they use...

This just in from our colleagues on The Lync Team Blog : Thanks to everyone who downloaded our new Windows Store Lync app ! Lots of people are loving it, but we’ve received comments that some are having sign-in issues. If you are having problems signing-in, please check out the information in...

Hi everyone, I’m Tarek Radi, a senior program manager on the Microsoft Lync partner and customer engineering team. I’m excited to give you a quick glimpse of how Lync 2013 delivers enterprise grade, real-time audio and video communication in a virtual desktop infrastructure (VDI) environment...

Check out the latest Lync Server 2013 releases now available in the Microsoft Download Center. Author : Greg Sprigings, Microsoft Senior Program Manager Lead Publication date : October 29, 2012 Product version : Lync Server 2013, Lync Basic 2013 Lync Server 2013 Evaluation Download...

The Delivering Lync Real-Time Communications Over Wi-Fi white paper is now available from the Microsoft Download Center. This white paper describes how Lync 2010 communications software, and previous releases, Office Communications Server 2007 R2 and Office Communications Server 2007, can be successfully...

The key to a successful Lync rollout and on-going user-adoption is a well planned and executed pilot. The importance of the pilot phase cannot be overlooked. The Lync Pilot Success Kit is a collection of tools, documentation, and templates that helps project teams plan, deploy, monitor, and evaluate...

Lync Server 2013 Preview introduces new video capabilities that represent the next step in the evolution of the platform’s collaboration experience. These features include multiparty video, standards based codecs, and face detection with smart framing. These new Lync Server 2013 Preview features...

The Microsoft Support Team works around the clock to assist customers in troubleshooting issues with Lync Server. In each article in this NextHop series, senior Microsoft Support engineers walk you through a real-life support case, giving an insider’s view into the systematic approach they use...

The Response Group application in Lync Server 2010 provides for treatment, queuing, and routing of inbound calls. This powerful Lync Server application allows incoming calls to be routed to groups of agents using hunt groups or interactive voice response (IVR) questions and answers. As Lync Server 2010...