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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
Contributors: Darrin Hanson | Patrick Kelley | Premal Gandhi | Tim Lulofs | Peter Krebs
Publication date: November 13, 2013
Product version: Lync Online
The Lync Online Sign-in Guided Walkthrough (http://aka.ms/LyncSignIn) offers admins a customized approach to solving Lync Online sign-in issues.
The walkthrough—based on a detailed analysis of Microsoft Support cases over the last nine months—guides you through troubleshooting and configuration questions that are specific to your situation.
Basic issues such as network setup and client versions are covered, as well as more complex tasks such as DNS settings and hybrid deployment setup. In many cases, the specific steps you need to take to resolve an issue are included in the walkthrough:
Coming soon: a Lync Online guided walkthrough for end-users, focusing on client and device setup issues.