This article describes a number of new customer requested fixes and enhancements to the latest version of Microsoft Lync for Mac 14.0.5. 

Author: Terry Adams, Microsoft Program Manager

Published: June 7, 2013

Product version: Lync for Mac 14.0.5

With the release of Lync for Mac 14.0.5, many outstanding customer requests are now addressed. Following are some of the fixes and improvements.

Fixes

  • Desktop sharing disconnects issue
  • Failure joining meetings via URL issue
  • Desktop sharing performance issues
  • Exchange redirect issue
  • Crash in Join Launcher plug-in when joining meetings issue
  • Quality of Experience (QoE) XML file now passes validation for Voice Quality (VQ) Report functionality

Key Functionality Improvements

  • Added voicemail functionality, which allows users to view and listen to outstanding messages, as shown in Figures 1-3 below.

Figure 1: Number of outstanding voicemails is now visible

Figure 2: List of outstanding voicemails (under Phone tab)

Figure 3: Ability to play voicemails

  • Added recording indicator, which displays when anyone is recording, as shown in Figures 4 and 5 below. Notifications for both starting and stopping recording remain for 30 seconds. “Others are recording” notification remains as long as anyone is recording. Mouse over this message reveal which participants are currently recording.

Figure 4: “Recording has started” message appears for 30 seconds. “Others are recording” remains as long as recording is in progress.

Figure 5: Mouse over “Others are recording” reveals who is currently recording.

  • Added “Boss” functionality, as shown in Figures 6-10 below. The “Boss” can now add or remove delegates, as well as receive notification when incoming calls are ringing or answered by a delegate.

Figure 6: Delegate group is now visible within “Contacts”

 

Figure 7: Edit my delegate members now available from within Preferences

Figure 8: Edit delegate members allows for Add or Remove and alter delegate ring delay (delegate members must be checked in order for calls to be directed to them)

Figure 9: Toast when incoming call is also ringing delegates

Figure 10: Toast when incoming call is answered by delegate

  • Incoming and outgoing phone calls are now listed and intermingled within Conversation History, as shown in Figure 11 below.

Figure 11: Conversation history contains phone call history (under Conversation History)

Additional Functionality Improvements

  • Support for Lync Online and Lync Server 2013
  • Automatic configuration with Office 365 (no longer need to manual configure server names within the client)
  • Long press 1 to access voice mail
  • Enter key now plays the sound for the number sign (#) in Dual-tone multi-frequency (DTMF)
  • Long press 0 for the Plus Sign (+) sign
  • Plus sign (+) is now supported from the dial pad
  • Dial tone plays when USB device goes off-hook
  • The Lync call window comes to the foreground when USB device goes off-hook
  • Local ring back tone for outgoing PSTN calls is now implemented

Lync for Mac 14.05 is the culmination of many months of work. Customer input was the main driving force in determining which features to address. We’re pleased to say that he added functionality has received positive feedback from early customer reviews. Let us know your thoughts.

About the Author

Terry Adams has supported Enterprise software for over 30 years. In his 6½ years at Microsoft, Terry has spent the past 3 years supporting Lync. Although his primary job is Lync Sustained Engineering, he has also been responsible for managing and releasing the last three versions of Lync for Mac.

Additional Information

Lync Server Resources

We Want to Hear from You

Keywords: Lync, Lync for Mac