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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
Microsoft Support has released two troubleshooting articles for Lync Online.
Author: Darrin Hanson, Microsoft Technical Readiness Engineer
Publication Date: November 2, 2012
Product versions: Microsoft Office 365 Enterprise preview, Microsoft Office 365 Small Business Premium preview, Microsoft Lync Online preview, Microsoft Office 365 for enterprises, Microsoft Ofice 365 for small businesses, Microsoft Office 365 for education
KB 3761977: This article provides troubleshooting guidance for Office 365 Preview when the Lync Online Preview client displays a blank screen, and no controls are available.
To read the complete article, visit: The Lync Online Preview client displays a blank screen, and no controls are available.
KB 2773530: This article provides troubleshooting guidance for Microsoft Office 365 and Microsoft Office 365 Preview users who receive error messages when attempting to sign in to Lync Mobile on an Apple iOS-based device when connected to a corporate Wi-Fi network using Active Directory Federation Services.
To read the complete article, visit: Users cannot sign-In to Lync Mobile on Apple iOS-based devices because of certificate errors.