Microsoft Support has released two troubleshooting articles for Lync Online.

Author: Darrin Hanson, Microsoft Technical Readiness Engineer

Publication Date: November 2, 2012

Product versions: Microsoft Office 365 Enterprise preview, Microsoft Office 365 Small Business Premium preview, Microsoft Lync Online preview, Microsoft Office 365 for enterprises, Microsoft Ofice 365 for small businesses, Microsoft Office 365 for education

KB 3761977: This article provides troubleshooting guidance for Office 365 Preview when the Lync Online Preview client displays a blank screen, and no controls are available.

To read the complete article, visit: The Lync Online Preview client displays a blank screen, and no controls are available.

Applies to:

  • Microsoft Office 365 Enterprise preview
  • Microsoft Office 365 Small Business Premium preview
  • Microsoft Lync Online preview

KB 2773530: This article provides troubleshooting guidance for Microsoft Office 365 and Microsoft Office 365 Preview users who receive error messages when attempting to sign in to Lync Mobile on an Apple iOS-based device when connected to a corporate Wi-Fi network using Active Directory Federation Services.

To read the complete article, visit: Users cannot sign-In to Lync Mobile on Apple iOS-based devices because of certificate errors.

Applies to:

  • Microsoft Office 365 Enterprise preview
  • Microsoft Office 365 Small Business Premium preview
  • Microsoft Lync Online preview
  • Microsoft Office 365 for enterprises
  • Microsoft Office 365 for small businesses
  • Microsoft Office 365 for education

Lync Server Resources

We Want to Hear from You