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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
This article lists the features available in the Lync Server 2010 Multitenant Pack for Partner Hosting, which now includes support for IP phones.
October 12, 2012 Update:
The article has been updated to include four IP phones that are now qualified for the Hosting Pack.*
Author: Randall DuBois
Publication update: October 12, 2012
Publication date: June 11, 2012
Product version: Lync Server 2010 Multitenant Pack for Partner Hosting
The Microsoft Lync® Server 2010 Multitenant Pack for Partner Hosting enables customers to manage geographically dispersed offices and mobile users in a way that reduces travel expenses, while maintaining highly collaborative team environments. Lync Server Multitenant Hosting Pack features include integration with Microsoft Exchange Server, Microsoft Outlook, and other communication technologies.
In response to questions about the features available in the Lync Server 2010 Multitenant Pack for Partner Hosting, this article lists the available features, which now includes support for IP phones.
*The list below shows IP phones that are qualified for the Lync Server Multitenant Hosting Pack:
Known Issues with IP Phones
Results from the initial round of testing have qualified the SNOM 821 with the following known issue:
The registration timeout for Lync Server is a minimum value of 300, a maximum value of 900, and a default value of 600. The SNOM 821 is set to a value of 7200, which exceeds the values for Lync Server. This may result in less than expected stability.
To resolve this issue, you can manually reconfigure the Proposed Expiry property on the SNOM 821 to 600.
The following table lists the features available in the Lync Server Multitenant Hosting Pack.
Lync Server feature
Lync Multitenant Hosting Pack
Presence
Contacts list
Yes
Address Book Service Web Query service
Distribution List Expansion protocol (DLX)
Instant Messaging (IM)
Point-to-point IM
Multiparty/Group IM
Group Chat
Not Supported
Client Support
Lync desktop client
Mac Messenger
Attendee (meeting only)
Lync Mobile clients
(Android, Windows Phone 7, iPhone)
Conferencing and Sharing
Point-to-point audio/video
Video conferencing over IP
Audio conferencing over IP only
Meeting recording
Ad-hoc audio dial-out conferencing
Yes Using SIP Trunk
“Meet now” audio dial-out conferencing
Yes Using audio conferencing provider
Scheduled audio dial-out conferencing
Sharing
Point-to-point/multiparty data conference (white boarding)
Point-to-point/multiparty file share
Point-to-point/multiparty desktop and application sharing
Point-to-point/multiparty Microsoft PowerPoint® slide sharing
Polling
Integration
Microsoft Outlook integration for IM, presence, calendar (with users on the same hosting partner)
Microsoft SharePoint® integration for IM, presence (with users on the same hosting partner)
Public IM Connectivity and Federation
Intertenant federation
Federation with Extensible Messaging and Presence Protocol (XMPP)
Public IM connectivity and presence Windows Live®, AOL®, Yahoo!®
Public IM connectivity audio/video Windows Live
Basic calling features
Public switched telephone network (PSTN) calling via Lync incoming and outgoing
Call controls hold, transfer, forward, simultaneous ring
Voice policies
Advanced calling features
Team call
Response groups
Delegation
Private line (secondary Direct Inward Dialing (DID))
Call park
Outgoing DID manipulation
Voice features
Private dial plans
Hosted Exchange Unified Messaging (UM) for voice mail
Table 1. Lync Server 2010 Multitenant Hosting Pack Features
For more detailed information about the Lync Server 2010 Multitenant Pack for Partner Hosting, see the Lync Server 2010 Multitenant Pack for Partner Hosting resources page at Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting Resources.
To learn more, check out the following articles:
Keywords: Lync Server 2010 Multitenant Pack for Partner Hosting; Lync Hosting Pack; Hosted Lync