This article lists the features available in the Lync Server 2010 Multitenant Pack for Partner Hosting, which now includes support for IP phones.

October 12, 2012 Update:

The article has been updated to include four IP phones that are now qualified for the Hosting Pack.*

Author: Randall DuBois

Publication update: October 12, 2012

Publication date: June 11, 2012

Product version: Lync Server 2010 Multitenant Pack for Partner Hosting

Introduction

The Microsoft Lync® Server 2010 Multitenant Pack for Partner Hosting enables customers to manage geographically dispersed offices and mobile users in a way that reduces travel expenses, while maintaining highly collaborative team environments. Lync Server Multitenant Hosting Pack features include integration with Microsoft Exchange Server, Microsoft Outlook, and other communication technologies.

In response to questions about the features available in the Lync Server 2010 Multitenant Pack for Partner Hosting, this article lists the available features, which now includes support for IP phones.

IP Phone Support in the Lync Server 2010 Multitenant Pack for Partner Hosting

*The list below shows IP phones that are qualified for the Lync Server Multitenant Hosting Pack:

  • Snom 300
  • Snom 370
  • Snom 821
  • Polycom VVX500

Known Issues with IP Phones

Results from the initial round of testing have qualified the SNOM 821 with the following known issue:

The registration timeout for Lync Server is a minimum value of 300, a maximum value of 900, and a default value of 600. The SNOM 821 is set to a value of 7200, which exceeds the values for Lync Server. This may result in less than expected stability.

To resolve this issue, you can manually reconfigure the Proposed Expiry property on the SNOM 821 to 600.

Lync Server 2010 Multitenant Hosting Pack Features

The following table lists the features available in the Lync Server Multitenant Hosting Pack.

Lync Server feature

Lync Multitenant Hosting Pack

Presence

 

Contacts list

Yes

Address Book Service Web Query service

Yes

Distribution List Expansion protocol (DLX)

Yes

Instant Messaging (IM)

 

Point-to-point IM

Yes

Multiparty/Group IM

Yes

Group Chat

Not Supported

Client Support

 

Lync desktop client

Yes

Mac Messenger

Yes

Attendee (meeting only)

Yes

Lync Mobile clients

(Android, Windows Phone 7, iPhone)

Not Supported

Conferencing and Sharing

 

Point-to-point audio/video

Yes

Video conferencing over IP

Yes

Audio conferencing over IP only

Yes

Meeting recording

Yes

Ad-hoc audio dial-out conferencing

Yes
Using SIP Trunk

“Meet now” audio dial-out conferencing

Yes
Using audio conferencing provider

Scheduled audio dial-out conferencing

Yes
Using audio conferencing provider

Sharing

 

Point-to-point/multiparty data conference (white boarding)

Yes

Point-to-point/multiparty file share

Yes

Point-to-point/multiparty desktop and application sharing

Yes

Point-to-point/multiparty Microsoft PowerPoint® slide sharing

Yes

Polling

Yes

Integration

 

Microsoft Outlook integration for IM, presence, calendar
(with users on the same hosting partner)

Yes

Microsoft SharePoint® integration for IM, presence
(with users on the same hosting partner)

Yes

Public IM Connectivity and Federation

 

Intertenant federation

Yes

Federation with Extensible Messaging and Presence Protocol (XMPP)

Not Supported

Public IM connectivity and presence
Windows Live®, AOL®, Yahoo!®

Not Supported

Public IM connectivity audio/video
Windows Live

Not Supported

Basic calling features

 

Public switched telephone network (PSTN) calling via Lync
incoming and outgoing

Yes

Call controls
hold, transfer, forward, simultaneous ring

Yes

Voice policies

Yes

Advanced calling features

 

Team call

Not Supported

Response groups

Not Supported

Delegation

Not Supported

Private line (secondary Direct Inward Dialing (DID))

Not Supported

Call park

Not Supported

Outgoing DID manipulation

Not Supported

Voice features

 

Private dial plans

Not Supported

Hosted Exchange Unified Messaging (UM) for voice mail

Yes

Table 1. Lync Server 2010 Multitenant Hosting Pack Features

Summary

For more detailed information about the Lync Server 2010 Multitenant Pack for Partner Hosting, see the Lync Server 2010 Multitenant Pack for Partner Hosting resources page at Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting Resources.

Additional Information

To learn more, check out the following articles:

Lync Server Resources

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Keywords: Lync Server 2010 Multitenant Pack for Partner Hosting; Lync Hosting Pack; Hosted Lync