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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
Did you know that you can post content for Lync on the TechNet Wiki anytime you have an interesting scenario to share or want input from other knowledgeable folks on an issue you encountered?
And you don’t have to be Ernest Hemingway, because wikis are informal, rapid delivery, anyone-can-play communication and collaboration channels. Almost anything goes, as long as there is a clear purpose for your wiki page and you remain engaged with your page’s developing content and audience.
Author: Susan S. Bradley, Microsoft Senior Content Project Manager
Publication date: March 14, 2012
To enable these conversations, we have established TechNet Wikis for both Lync Server and Lync Online. These are YOUR channels, and we hope you will use them.
The purpose of a wiki is to collaborate with others to solve a technical problem or understand an issue. Although you can post on just about any relevant Lync topic, your wiki page is more likely to engage and assist others if you follow these guidelines:
Before you rev up the wiki engine, watch this interesting video on the launch of the TechNet Wiki platform titled, Building Community Based Content, One Year Later, by Yuri Diogenes, Microsoft Senior Technical Writer with Windows iX – IT Pro Security.
It’s really very simple. Just follow the processes outlined in these helpful TechNet topics:
We want it! Tell us how your experience is going with the Lync wikis. And let us know how we can improve the experience. Just leave a comment here or email us at email@example.com.