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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
The Deploying the Survivable Branch Appliance in Lync Server 2010 for Cisco Integrated Services Router/Service Ready Engine white paper is now available from the Microsoft Download Center. This white paper describes how to use a Cisco 3925 ISR G2 configured with a SRE-900 Service Module (Cisco Service Ready Engine Virtualization (SRE-V) support platform) to be deployed as a Survivable Branch Appliance (SBA) in a Lync Server 2010 environment. In this configuration, Lync Server exists on a virtual installation of Windows Server 2008 R2 that is hosted on VMware ESXi. This white paper also includes instructions about how to install the SBA software, configure the device, and integrate it into your Lync Server deployment.
Authors: Karl Good and Jack Wight
Publication date: December 14, 2011
Product version: Microsoft Lync Server 2010
The Survivable Branch Appliance (SBA) is a purpose-built appliance to increase voice resiliency in branch office scenarios. Built by Microsoft unified communications (UC) partners, this appliance is a blade server running the Windows Server 2008 R2 operating system and Microsoft Lync Server 2010 communications software. The SBA is built with an Integrated Services Digital Network (ISDN) card and comes pre-installed with Lync Server 2010 Registrar and Mediation Server components with a public switched telephone network (PSTN) gateway in a single appliance chassis. The SBA is targeted for branch office scenarios to provide high availability to the majority of Lync Server services (particularly Enterprise Voice) in the face of network connectivity failures in the primary site where Lync Server is deployed.
Successfully deploying the SBA with Cisco ISR/SRE helps you ensure that you can keep important communication links open with this specific combination of services. The introduction of the SBA role deployed on a Cisco 3925 ISR G2 configured with a 900 Series SRE module also helps ensure voice only between branch office sites can be maintained in the event of a network connectivity failure.
This white paper includes the following sections.
Planning for a successful generic SBA deployment includes:
Configuring the Cisco router for telephony includes:
Successfully installing an SBA on a previously installed virtual Windows Server 2008 R2 image requires following these manual steps: