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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
If you use Microsoft Lync Server 2010, Group Chat for mission-critical business purposes, as many customers do, you must ensure that your organization can maintain Lync Server 2010, Group Chat communications even when an entire site, including the Microsoft Lync Server Enterprise pool that hosts Lync Server 2010, Group Chat, is lost. For this reason, we strongly recommend that your organization have a detailed disaster recovery plan.
To preserve Group Chat Server functionality when a site is lost, a secondary pool, located at a different site, must be available that can take over when the primary pool fails, and a failover mechanism must transfer operations to the secondary pool. This article serves as a guide for failing over Group Chat Server from one pool to another.
Author: Peter Bertolis
Publication date: September 2011
Product version: Microsoft Lync Server 2010
The overall process for restoring Microsoft Lync Server 2010, Group Chat to a different Microsoft Lync Server 2010 pool involves backing up the Lync Server 2010, Group Chat database, restoring the data to the target database, and moving the users (forced move) to the new pool. This is followed by providing permissions to the Lync Server 2010, Group Chat accounts.
This white paper addresses two failure scenarios:
In both scenarios, it is assumed that the primary Front End pool is unavailable because of a disaster or failure.
The overall process for restoring Group Chat Server to a secondary Group Chat Server in the same Front End pool involves the following high-level steps.
Important: For details about these steps, download the white paper this article is based on, “Procedures for Performing a Disaster Recovery Failover in Lync Server 2010, Group Chat,” from the Microsoft Download Center.
The overall process for restoring Group Chat Server to a secondary Group Chat Server in a secondary Front End pool involves the following high-level steps.
Following the steps in the failover process helps your IT organization to correctly fail over Lync Server 2010, Group Chat from one pool to another and preserve its associated business environment. Providing an IT organization the capability to quickly recover the platform – where an entire site and Lync Server pool is lost – is critical for the organization.