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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
The Archiving and Monitoring chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book highlights the new and improved archiving and monitoring features in Microsoft Lync Server 2010 communications software. It describes archiving and monitoring in Lync Server. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center.
Author: Byron Spurlock, Keith Hanna
Publication date: June 2011
Product version: Microsoft Lync Server 2010, Microsoft Lync 2010
The upcoming Microsoft Lync Server 2010 Resource Kit book will provide in-depth technical content about Lync Server 2010. The book will focus on professionals who want to understand more about how the product works internally. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center.
Many organizations find it useful to keep an archive of all IM conversations that their users take part in; other organizations are legally required to keep such an archive. Some organizations that archive keep an archive of web conferencing content, too. Lync Server Archiving Server supports these goals, and provides an improved user and administrative experience that is the result of changes to the archiving infrastructure and the way archiving is managed.
Monitoring has also gotten easier. In Lync Server, you have access to more than 40 ready-made reports in Monitoring Server Reports, a web-based tool that provides detailed information about system usage, user activity, call reliability, and media quality. In addition, there are new synthetic transactions for testing and validating workloads and performance counters for capacity planning and troubleshooting performance issues.
The Archiving Server and Monitoring Server server roles support reliable archiving and proactive troubleshooting by providing detailed data capturing and reporting capabilities. This chapter describes these capabilities and the improvements you will find in this release of Lync Server.