Microsoft Lync Server 2010 introduces updated and enhanced tools for managing servers and clients. With the introduction of the Microsoft Lync Server 2010 Control Panel, all client management tasks are integrated into the same tool that is used to manage servers. In addition, with the new Lync Server Management Shell, you can use Windows PowerShell command-line interface commands to automate policies across the entire infrastructure. In this chapter, you will find information about managing the client experience, updating clients as needed, and configuring policies based on your administrative, compliance, and country/regional needs. This chapter is being developed. Download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center.

Authors: Michele Martin with Philipp Beck and Brandon Taylor

Publication date: June 2011

Product version: Microsoft Lync Server 2010

The upcoming Microsoft Lync Server 2010 Resource Kit book will provide in-depth technical content about Lync Server 2010. The book will focus on professionals who want to understand more about how the product works internally. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center.

This chapter covers details about the operational management of the following clients:

  • Microsoft Lync 2010, the full-featured client that installs on client computers.
  • Microsoft Lync 2010 Attendee, the meeting-only client for enterprise and non-enterprise attendees that installs on client computers.
  • Microsoft Lync Web App, the web-based, meeting-only client for enterprise and non-enterprise attendees.
  • Lync 2010 Attendant, the call-management client designed for receptionist or administrative assistant scenarios.

Summary

The clients for Lync Server 2010 provide a full set of unified communications features for the enterprise information worker, the external meeting attendee (anonymous user or traveling enterprise member), the federated partner, and the occasional user who rarely connects to your infrastructure. In addition, the Microsoft Lync 2010 Attendant combines with the Response Group application features to cover a wide variety of receptionist scenarios.

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Keywords: Lync administration, Lync clients, Lync Attendant, Lync Web App