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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
Microsoft Lync Server 2010 provides a new Enterprise Voice functionality called Malicious Call Tracing. In this blog post and accompanying video, I’ll show you how to enable this feature, report a malicious call, and locate evidence of a malicious call.
Author: Sasa Juratovic
Publication date: May 2011
Product version: Lync Server 2010
During a recent customer event in UK, I was talking about the new Enterprise Voice features in Lync Server 2010. One of the topics was Malicious Call Tracing. While preparing for the event, I was looking for details about this feature to create an end-to-end scenario. I set up my lab for video and created a screencast. I had fun creating this video and may create additional videos for future blog posts. Let me know if you like this approach and what improvements you would like to see.
My lab environment is relatively simple. I deployed Microsoft Lync Server 2010 Enterprise Edition pool (Standard Edition server will also work), Monitoring Server, and Monitoring Server reports. I also have a few Lync 2010 clients to simulate malicious call reporting.
Here is the scenario.
Now that we understand how malicious call tracing works at the scenario level, let’s take a look at the video for some “real action.”
Malicious call tracing might not be the most exciting product feature in Lync, but it is useful if you need it. I hope this post gives you a good overview of how to enable this feature, report a malicious call, and find a malicious call in Monitoring Server reports.
To learn more, check out the following articles:
Keywords: Lync Server 2010, malicious call tracing