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The Office Communications Server 2007 R2 Resource Kit Enterprise Voice Route Helper tool can be used to troubleshoot and manage Microsoft Office Communications Server 2007 R2 enterprise voice policies. Enterprise Voice Route Helper is a versatile tool that can be used to design, implement, back up, and restore the global enterprise voice policies for an Office Communications Server 2007 R2 Voice over Internet Protocol (VoIP) implementation. You can download this and other Office Communications Server 2007 R2 Resource Kit tools from the Download Center.
Author: Mike Adkins
Publication date: April 2011
Product version: Microsoft Office Communications Server 2007 R2
Enterprise Voice Route Helper, a tool in the Office Communications Server 2007 R2 Resource Kit, helps take the guesswork out of designing, implementing, and maintaining Office Communications Server 2007 R2 voice policies. Enterprise Voice Route Helper is easy to use-start RouteHelper.exe from the C:\Program Files\Microsoft Office Communications Server 2007 R2> command prompt. Begin any of the enterprise-level VoIP testing and implementation tasks that the tool was designed to perform.
Enterprise Voice Route Helper provides Communications Server VoIP administrators with a straightforward GUI. It allows them to administer any of the Communications Server VoIP policies. You can download this and other Office Communications Server 2007 R2 Resource Kit tools from the Download Center.
Enterprise Voice Route Helper makes it possible to create or obtain a graphical representation of a working enterprise voice policy. This provides VoIP administrators with the versatility to do the following:
Upload the enterprise voice policies back into the live Communications Server VoIP environment when updates and testing have been completed.
Enterprise Voice Route Helper, when launched in a live Communications Server VoIP environment, will access the current global VoIP policy information and display it in the GUI as shown in Figure 1.
Figure 1. Enterprise Voice Route Helper
Enterprise Voice Route Helper can be used to edit existing VoIP policies as shown in Figure 2.
Figure 2. Editing the location profile
Enterprise Voice Route Helper provides a versatile GUI that can be used to do the following:
Test all location profile normalization and routing rules for the Communications Server VoIP policies.
Permissions that are equivalent to a member of the RTCUniversalServerAdmins group or the Domain Admins group in the Active Directory Domain Services domain that hosts the Communications Server infrastructure
This section describes the various ways that Enterprise Voice Route Helper can be used to address configuration and troubleshooting issues that can coexist in the Communications Server VoIP policies.
The following example shows the File menu of Enterprise Voice Route Helper to upload changes and import or export the VoIP policies information as shown in Figure 3.
Figure 3. Enterprise Voice Route Helper File menu
The Location Profile editor makes it easy to add information to the pre-existing global VoIP policies as shown in Figure 4.
Figure 4. Adding a new location profile to the pre-existing global VoIP policies
The Test Cases tabbed page shows how Enterprise Voice Route Helper can be used to test the Communications Server location profiles and routing policies as shown in Figure 5. These tests provide Communications Server with a way to help ensure that the enterprise's VoIP policies perform as expected prior to their implementation.
Figure 5. Using Enterprise Voice Route Helper to test location profiles and routing policies
Enterprise Voice Route Helper provides Communications Server VoIP administrators with a versatile interface that allows them to design, edit, and implement a set of working VoIP polices for the Communications Server enterprise. If any pre-existing VoIP policies are present, Enterprise Voice Route Helper adds that information to its GUI for viewing, editing, or exporting while it is opening. Enterprise Voice Route Helper can be used to export the current Communications Server VoIP policies to a *.rtda file format for back-up and restore purposes. After using Enterprise Voice Route Helper to create a new set of VoIP policies, this tool can be used to test VoIP policies to help ensure that they function as expected.
To learn more, check out the following articles:
Keywords: enterprise, voice, route, helper, mediation, server, location, profile