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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
Microsoft Lync Server 2010 communications software, Microsoft Office
Communications Server 2007 R2, and Office Communications Server 2007 will
encounter a service pack update for Windows Server operating system and
Microsoft SQL Server database software used in the deployment. But you might be
asking, "Are service pack updates supported in my deployment?"
Author: Tom Laciano
Publication date: February 2011
Product version: Microsoft Lync Server 2010, Microsoft Office Communications Server 2007
R2, Microsoft Office Communications Server 2007
Customers deploying Lync Server 2010, Office Communications
Server 2007 R2, and Office Communications Server 2007 will encounter a service
pack update for Windows Server and Microsoft SQL Server database software used
in the deployment. But will this be supported in your deployment?
The answer is yes. We will support any service pack beyond what
we documented as the minimum required for support.
Office Communications Server
2007 R2 shipped with the following documented Operating
Systems and Database Software as supported:
Lync Server 2010 shipped with the following documented Operating
Systems and Database
Software as supported:
Supported Operating Systems
Supported Operating Systems
Supported Back-End Server Databases
Supported Back-End Server
Since that time, Service Pack 1 and Service Pack 2 for Windows Server
2008 and Service Pack 3 and Service Pack 4 for SQL Server 2005 were released.
Each of these service packs is supported for Communications Server 2007 R2. Future
service packs will also be supported.
don't confuse a service pack release with an R2 release. R2 releases are not considered service packs,
as they include fixes and significant feature enhancements. An R2 release is a new version release, which
requires formal testing.
An example was the testing needed prior to announcing support
for Windows Server 2008 R2, as discussed on the NextHop Blog at http://blogs.technet.com/b/nexthop/archive/2010/11/06/supportability-for-office-communications-server-2007-r2-and-windows-server-2008-r2.aspx.
When faced with a Windows Server or SQL Server update, you can
confidently apply the update, knowing that it is supported.