The New Features Overview chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides an overview of the new features in Microsoft Lync Server 2010 communications software. This chapter is being developed. It describes the new features in Lync Server that focus on the feature sets that are needed for the Enterprise Voice solution to satisfy Telephony RFIs; for example, E9-1-1, survivability, music on hold, call admission control, and so on. You can download this chapter from here.

Author: Rui Maximo

Publication date: February 2011

Product version: Microsoft Lync Server 2010, Microsoft Lync 2010

The upcoming Microsoft Lync Server 2010 Resource Kit book will provide in-depth technical content about Lync Server 2010. The book will focus on professionals who want to understand more about how the product works internally. You can download this chapter from here.

Microsoft Lync is a major release that delivers enhanced telephony features as well as greatly expands on the feature set across other modalities (IM and presence and conferencing). Lync builds on the feature set in Microsoft Office Communications Server 2007 R2. The major focus of Lync delivers the missing feature sets needed for the Enterprise Voice solution to satisfy Telephony RFIs (for example, E9-1-1, survivability, music on hold, call admission control, and so on).

Lync also provides a converged user experience and consolidated infrastructure for communications and Web conferencing. Microsoft has also streamlined the administrator experience and simplified the number of server roles required to deploy and manage Lync Server.

Microsoft Lync 2010 provides a fresh experience to delight users with an all-in-one client. With Lync 2010, the Microsoft Office Live Meeting Conferencing Add-In isn't required by Lync Server 2010 for Web conferences, which removes the need to install multiple client applications (Microsoft Office Communicator and Microsoft Office Live Meeting Conferencing Add-In). All modalities (presence, IM, conferencing, application sharing, voice-even voicemail) are integrated into a single client. Lync 2010 also provides direct access to voicemail, eliminating the need to use Microsoft Outlook to check voicemail, although both options are still available. In the Office Communications Server 2007 R2 release, users required Office Communicator 2007 R2, Office Live Meeting Conferencing Add-In, and Outlook to access all these modalities. With a single client, large-scale corporate deployments to employees are simplified.

Summary

Lync Server has many new features that deliver enhanced telephony. Microsoft has streamlined the administrator experience. Lync 2010 has many features that provide a fresh experience to users with an all-in-one client. Together, Lync Server and Lync 2010 provide a rich environment to help users communicate more easily and in a variety of modalities.

 

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