Public IM Connectivity (PIC) allows users to communicate quickly and efficiently. They can share presence and instant messaging (IM) with other users of Microsoft Windows Live Messenger, AOL, and Yahoo! public IM service providers. Microsoft Office Communications Server 2007 R2 enables organizations to connect their existing base of Office Communications Server-enabled users to the top public IM service providers. This article shows you how to provision or enable this functionality.

Authors: Tom Laciano, Terry Lyons

Publication date: August 2010

Product versions: Microsoft Lync Server 2010, Microsoft Communications Server 2007 R2, Microsoft Office Communications Server 2007, Microsoft Office Live Communications Server 2005 with SP1

Public IM Connectivity (PIC) allows users to communicate quickly and efficiently. They can share presence and instant messaging (IM) with other users of Microsoft Windows Live Messenger, AOL, and Yahoo! public IM service providers. When you (a customer or a partner) want to establish PIC, a form of federation, with public IM service providers, the first questions are often “can my company do this?” and “where do I start?” In this article, we’ll explain how to initiate and complete the PIC provisioning process, highlighting areas that often generate questions.

Read the complete article in the Technical Library.

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