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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
Author: Dr. Rez
Publication date: December 2009
Product version: Microsoft Office Communications Server 2007 R2
The team I work on recently experienced this problem: After a power failure, we had to restart all our Office Communications Servers. After rebooting, everything seemed fine until we loaded the Office Communications Server administrative tools. We noticed in the administrative tools that several Office Communications Server components (such as the Archiving service) were not running. This was a bit out-of-the-ordinary and somewhat distressing to discover. Nevertheless, we have always lived by the motto, "When life hands you lemons, manually restart the Archiving service." So we dutifully right-clicked the Archiving Server icon and then clicked Start. What happened when we did this? We got the error message shown in Figure 1.
Read the complete article in the Technical Library.
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