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Microsoft Senior Support engineers walk you through real-life support cases, giving you an insider’s view into the systematic approach they use to troubleshoot Lync Server issues.
These short videos focus on specific tasks and show you how to accomplish them for Microsoft Lync Server 2010.
Author: Thomas Binder
Publication date: April 2009
Product version: Office Communications Server 2007 R2
Administrators, users and troubleshooters value the possibility in Outlook 2007 to get status about the connections: by holding the ctrl key while right clicking the Outlook icon in the notification area and choosing “Connection Status” (see also http://office.microsoft.com/en-us/outlook/HP010363941033.aspx).
With the new R2 version of the client, Microsoft introduces a similar dialog for Office Communicator 2007 R2. Hold Ctrl while right clicking the OC 2007 R2 icon in the notification area, choose “Configuration Information…” and it will open the following screen:
The values listed in this screen are retrieved during login by inband provisioning from the server and/or set by group policy. While you could read all this information from the Office Communicator logs and the registry, the dialog presents them in a easy to read manner and might be a good starting point for troubleshooting.
This insight into Office Communications Server 2007 R2 was created as part of Thomas Binder’s participation in the Microsoft Certified Master program.
The Microsoft Certified Master Program: The Microsoft Certified Master: Microsoft Office Communications Server 2007 program provides the most in-depth and comprehensive training available today for Office Communications Server 2007. This three-week training program is delivered by recognized experts from Microsoft and Microsoft partner organizations