If you are unable to access shares on Windows Server 2003 or Windows XP or are being prompted for credentials, or are having authentication issues, then it might be due to an incorrect installation of the hotfix described in KB 968389. Please check to see if you have KB 968389 installed and if you see any of the below symptoms:
If you capture network traces while trying to access shared folders, you may see a response of Error, Code =(13) STATUS_INVALID_PARAMETER from the server for the session setup:
192.168.0.2 192.168.0.1 SMB:C; Session Setup Andx, NTLM AUTHENTICATE MESSAGE, Workstation: WRK001
192.168.0.1 192.168.0.2 SMB:R; Session Setup Andx - NT Status: System - Error, Code = (13) STATUS_INVALID_PARAMETER
This error code means that there is an issue with NTLM authentication. The update in KB 968389 introduces a new feature that enhances protection and handling of credentials when authenticating network connections by using Integrated Windows Authentication.
This behavior can occur if the update discussed in KB 968389 did not install properly. To correct the issue, please uninstall the update completely and then reboot the server. After the restart, you should find that the symptoms no longer occur. Reinstall the update from KB 968389 and restart the server again. The issue should not re-occur. You should be able to access all shares successfully locally and remotely.
- Shabana Vali
Brilliant. My print server running on Windows 2003 server had these symptoms. got rectified. Thanks.
This worked for me. Took me a day with google to find the answer. but this was the fix
I didn't even have this hotfix installed on my win 2003 sp2 server but I had almost the exact symptoms listed. I installed the hotfix and bang it all worked again.. a day and a half of hair pulling!