My favorite cartoonist wrote something that started me thinking... “All products are conversations.” I suppose that, in terms of product support, this is self-evident. Every product we ship results in a conversation with support....

With the full version of Netmon, it's relatively easy to find retransmitted packets with the expert; however, in Ethereal, it's not quite as clear... Ethereal supports analysis of TCP sequence numbers to find retransmits & do other neat things;...

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Posted on my favorite network sniffing tools .

Intro Network sniffing is a major part of my life -- I've probably pored over, on average, a trace a day every day for the past seven years. This is an area where having the right tool is of the upmost importance as a good tool can cut hours (or even...

I've quite frequently run into situations where I've been asked to diagnose packet loss based only on a network trace. While it is almost impossible to find an exact answer, a network trace can provide some valuable clues about the cause of the packet...

I recently realized that I spend a lot of time writing about things that I know only a little about (like politics) and very little time writing about the things that I do know something about. This blog is an attempt to balance that, and to let my geeky...