I ran into an issue with a customer where they were getting an error that the package could not be downloaded. The that they kept showing up in the client logs was 0x80070057. In going over the logs and researching the issue we found that the issue was...

          How can I find the package hash value in WMI on a BDP: 1. Open Webemtest and connect to root\ccm 2. Select Enum Classes, click the recursive radio button press OK 3. Scroll down to ccm_peerdpagent and...

I ran into a really strange issue a while back with a customer and then last month I hit the same issue with a different customer. Have you run into an issue where you send out a normal software distribution but the clients never see the pop up balloon...

I have run into a few CI update problems over the last few months. It seems that these are becoming more frequent. I found the information below in my research. I did some additional testing and rewrote part of it. Let me first say that before doing anything...

  I ran into an issue where a customer needed to move the WSUS Database to a different SQL server.  In my research I found most of the information below.  In testing I added a few pieces to it since my customer was using a remote SQL server...

Many times during the course of troubleshooting, you may come across a situation where you need to find out how many Collections a specific Client machine is a member of. Here is how you can find that information, along with the Collection Names and the...

A while back a customer had added some custom discovery architecture to their sites but needed to change a column name due to a conflict in SQL.  We searched the web but didn’t find much on how to remove the added information.  I did some testing...

  If you have looked at your AIUpdateSvc.log file lately you may have notice a few errors in there showing that you are not syncing with the System Center Online Catalog.  The errors may look something like this: Asset Intelligence Catalog Sync...

  On Server 2008/Vista and Server 2008R2/Windows 7 machines you will not find the patch information in Resource Explorer like you will for other OS’s.  This is due to a change in the way that those OS’s store their patch information.  ...

I was working with a customer last week on a few questions about SLP’s.  We needed to check what information is really returned by the SLP to the client.  It took a while to search for this information so I thought a post might be beneficial...

I was working with a customer recently on an issue where they had added custom discovery information but they needed to change some of it.  In doing some research I found that there is not a lot of information on how to remove the customer discovery...

I just completed a screen cast video for my customers on configuring SRS with Config Manager. While I can’t share the video with you I can post the document that contains the steps I used. This is all information that is on the Microsoft TechNet site...

In doing some research and testing for one of my screen casts on SRS and Config Manager I ran into an issue that I couldn’t find much information on.   My SQL Server is running SQL 2005 SP3 with CU 1 and is on a different box than the Config...

Each month, right after Patch Tuesday, I put together a newsletter for my customers and for all of Microsoft PFE in general.  While I can’t post the current edition of the newsletter as it would not be fair to my customers that have paid for it I...

I get asked this quite often so I have been compiling a list of the Schedule ID’s for a Config Manager client.  This is not a complete list by no means but I think that it is most of them.  I add to it as I find new ones. Hardware Inventory...

I am now venturing in new uncharted territory: Blog posting. This being my first post I just wanted to say that I plan to post to this blog at least once a week with something interesting that I have learned or come across in the support of my customers...