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Office 365 Videos Update and Reporting Other Video Issues

Office 365 Videos Update and Reporting Other Video Issues

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We have received a number of reports about the Office 365 Overview for the IT Pro video within the Office 365 Platform course. The reports indicated that the video would often not play correctly, if at all. We passed these reports onto the TechNet Edge team, who investigated the issue.

As a result of this investigation the video was modified and reloaded onto the site. We believe this update will address the issues being experienced. We hope these issues did not cause to much inconvenience in taking the Office 365 course.

As you use the Academy. if you do experience issues with videos within the courses, please let us know through the Tell The Dean address. Also to help us we request that you include the following information in you report to us:-

  • Which video(s) within the course you are having issues with.
  • A description of the problem you experience.
  • The Operating System Version, Browser Version and Silverlight Version you are using.
  • The locale are you accessing from
  • The Internet connection type and speed, if available

This information will help us determine the possible cause more quickly.

Alan Le Marquand

Dean of the Microsoft Virtual Academy

  • Hi Alan,

    I'm realy happy about your post --> I woould like to continiue.

    I try to start with the course: Office 365 for the IT Pro - Exchange Online

    If I click the link to get the video I got A error message at my IE browser windows.

    "The specified CGI application encountered an error and the server terminated the process."

    Best regards


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