In this post, we're turning to two more components of System Center 2012, Orchestrator and Service Manager. For those of you who need a brief summary of these System Center components, I've provided brief definitions below:
Orchestrator - "Orchestrator is a workflow management solution for the data center. Orchestrator lets you automate the creation, monitoring, and deployment of resources in your environment."
Service Manager - "Service Manager provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management."
System Center 2012 Self-Study Guide (Part 6 - Orchestrator and Service Manager)
Top-level link for System Center 2012 is: http://www.microsoft.com/systemcenter
Microsoft Virtual Academy
NOTE: These labs are for Service Manager 2010. However, since they may provide a foundation for better understanding Service Manager 2012 they have been included for completeness.