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Response to recent web posts [updated]

Response to recent web posts [updated]

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A quick note regarding automatic update settings getting changed...


We have been hearing some questions recently regarding Tuesday’s update release changing automatic updating settings.  We have received some logs from customers, and have so far been able to determine that their AU settings were not changed by any changes to the AU client itself and also not changed by any updates installed by AU.


We are still looking into this to see if another application is making this change during setup with user consent, or if this issue is related to something else.  We are continuing the investigation, and as I have more information I will update this post.


If you are running into this issue, your help would be greatly appreciated.  You can contact support, and they can walk you through the steps necessary to provide logs and other useful data.


[Updated]  As discussed above, we have been looking into reports of AU settings changing during the recent security release, and here is what we have found:


  • From the customer logs that we received, we found that none of the updates released as part of the October security release have made any changes to users’ AU settings. In fact, in the logs we reviewed, AU in all cases was set to “install updates automatically” prior to the October security release.
  • I want to stress that the Windows Update client does not change AU settings without user’s consent. However, AU settings can be set or changed in the following scenarios:
    • During the installation of Windows Vista, the user chooses one of the first two recommended options in the “Out of Box Experience” and elects to get updates automatically from Windows
    • The user goes to the Windows Update Control Panel and changes the AU setting manually
    • The user goes to Security Center in Windows Vista and changes the AU setting
    • The user chooses to opt in to Microsoft Update from the Microsoft Update web site
    • The user chooses to opt in to Microsoft Update during the installation or the first run experience of another Microsoft application such as Office 2007

If you believe that your AU setting changed, and none of the scenarios above apply to you, please contact support so we can help determine what may have prompted the changes.



Nate Clinton

Program Manger

Microsoft Update


This posting is provided "AS IS" with no warranties, and confers no rights. 

  • was a nice article, thank you

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  • The portharcourt maximum prison with capacity 800 have now increased to three thousand n eighty inmates. Pls let this post be directed to the appropriate authority n at thesame tym calling on the senate, boad of mercy n well meaning nigerians to rise to this great challange of discongesting the prison. Source said the portharcourt prison is over populated n this could resort to another scenerio of jailbreak.

  • If it can change settings it could easily change logs too

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