by the Microsoft Cloud Partner Support Team Over the last month, our support centers experienced higher than anticipated customer and partner technical support volume. We anticipate this will continue through the June timeframe, until our action plans to remediate are fully deployed. Until that time...

Each month in the third-Friday edition of the U.S. partner newsletter , our Microsoft Action Pack Subscription expert in the U.S., Julie Golding, delivers a message to Action Pack Solution Provider (SP) and Action Pack Development and Design (DD) subscribers. Below is a series of commonly asked questions...

Guest post by Tina Hanson , Partner-to-Partner Lead for the Microsoft U.S. Partner Team. I hope you enjoyed your summer! It was a real scorcher here in Dallas, TX with several weeks of temperatures in the triple digits, and while I am a fan of hot weather, I have welcomed the “cooler” temps  in...

As many partners work to renew their membership in the Microsoft Partner Network and meet the new competency requirements, here is a quick recap about how we are helping partners manage their transition. First, Microsoft extended the period in which you can continue using your old Microsoft Partner Network...

This time last year, I used this blog to address a question I received from a new Microsoft partner who wanted guidance about how to get started. I have pointed a lot of folks to it over the past several months, but it’s a bit ragged around the edges—a lot has happened in technology over the past year...

I recently had the opportunity to chat with my teammate Sharon Collins, the U.S. Partner Team lead for the Microsoft Partner Network , about the new membership options and competencies that we launched on November 1. Over the past couple of years, leading up to the launch of the new Microsoft Partner...

Eric Ligman, the Global Partner Experience Lead in the Microsoft Worldwide Partner Group, wrote a great article on his blog earlier this week about using search on the Microsoft Partner Network portal . I was delighted to see his post, as I have long thought that the portal search capability is often...

Recently, as I was reading feedback from partner portal users, I saw this simple question: “What is the difference between partner.microsoft.com and partner s .microsoft.com?” It’s a great question, one that I also am sometimes asked internally, so worth addressing here. Without the “S” https://partner...