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Join the Microsoft US SMB team and partners with cloud and CRM expertise for a series of one-hour webcasts about how to expand your business with Microsoft Dynamics CRM Online.
Have questions or comments about these webcasts and their content? Join the conversation in our Cloud 1-2-3 Yammer group. Instructions to join here.
January 30 – Why Pursue the Microsoft Dynamics CRM Online Opportunity Discover concepts for developing deeper, longer lasting, more profitable relationships with your customers. Discussion with a Microsoft partner on crafting a sticky business. Learn about what CRM Online means for a MSP partner. Overview of partner resources and Microsoft's commitment to the CRM Online Services business.
March 13 – Climbing the Microsoft Knowledge Mountain Differentiate your practice by climbing the cloud mountain. Assess where you are today in the context of a rapidly changing technology landscape. Learn how to take advantage of rapid upgrade cycles and how that creates shortcuts on becoming an expert. Understand partner teaming concepts and start making money today while learning. Overview of CRM Online learning paths and resources.
March 27 – How to Sell Dynamics CRM Online to SMB Customers Manage the long sales cycle to SMB customers. Learn how to identify solid Dynamics CRM Online prospects. Overcome challenges on prospects' assumptions about CRM. Utilize industry-specific template solutions. Go head-to-head with competitors like Salesforce.
April 24 – Dynamics CRM Online and Microsoft Office 365, Together Discover how Office 365 and CRM Online are better together, and see a demo. Learn where Microsoft SharePoint and Microsoft Lync unified communication fit in order to create more customer stickiness.
May 22 – Next Generation Microsoft Partner: Putting It All Together The transition to the cloud is well underway. Rethinking short vs. long-term revenue models. Critical decision points on where to invest in your business for the future. Learn how CRM Online opens the door to multiple streams of revenue opportunities with your customers.