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by the Microsoft Cloud Partner Support Team
Over the last month, our support centers experienced higher than anticipated customer and partner technical support volume. We anticipate this will continue through the June timeframe, until our action plans to remediate are fully deployed.
Until that time, we recommend that you submit non-Severity A incidents online through your Partner tenant to avoid phone delays. For Severity A incidents, submit them online first. Then, call in by phone for immediate support engagement.
Links to top support information