Whilst working on a few O365 engagements over the last month or so I have seen various issues that have been caused by on-premise infrastructure/setup and which have not allowed the HCW (which was introduced in Exchange 2010 SP2) to complete successfully...

I’ve been working with a customer who wanted to lock down access to O365 so users can access all the services from anywhere apart from browser based access, which can only be accessed from their corporate managed devices. Here’s a quick rundown of what...

Please find a list of migration issues and resolutions that I captured during my last customers migration:- Flood mitigation on Threat Management Gateway (TMG) - http://community.office365.com/en-us/w/exchange/office-365-move-mailbox-fails-with-transient...

  Whilst working with a customer here in the UK on their O365 project, they asked about using Forefront Online Protection for Exchange (FOPE) (the version that comes with O365) how to setup rules to block credit cards details. There are various rues...

This is obviously not a post about Exchange Server, but as a blogger I wanted to share this since it's been something that has been irritating me for some time… Basically I like to write in Word rather than Live Writer. Live Writer is great but I spend...

If there is one area of Exchange 2010 that was poorly documented and poorly understood it has to be database maintenance.  The problem stemmed from the significant changes that we made in the store for Exchange 2010 and a confusion of terms. This...

If you are not sure which Office 365 plan is right for you, then you'll be pleased to hear that Microsoft has released the Office 365 Advisor . This is a tool that can help you find the right Office 365 plan and also estimate your costs. When you access...

Last week when the internal announcement was made to say that SP2 had been completed and was scheduled for release, I added a few blog articles onto my “to do” list.  Imagine my surprise this morning when I woke up to find that the internets were...

I recently authored a post over at the Exchange Team Blog about Exchange ESE and Windows Disk Timeout values. http://blogs.technet.com/b/exchange/archive/2011/11/17/windows-disk-timeouts-and-exchange-server-2010.aspx Whilst writing that article and especially...

Scott just posted this article up on the team blog.. http://blogs.technet.com/b/exchange/archive/2011/11/20/recommended-windows-hotfix-for-database-availability-groups-running-windows-server-2008-r2.aspx A summary of the issue… “This hotfix is strongly...

Microsoft has released the 64-bit version of the Directory Synchronization tool for Office 365. The community post is here , so please do go and take the time to review the information presented there. However, I'd just like to call out from the community...

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I was attempting to enable directory synchronisation for Office 365 last week when I came across an error in the Microsoft Online Services Directory Synchronization Configuration Wizard. The error stated: "An error occurred. Error Code: 15. Error Description...

Last month I wrote a blog about connecting Office 2011 for Mac to Office 365 .  This post generated a lot of interest within the community, but mostly for the wrong reason!  i.e pretty much everyone that tried this was unable to connect Lync...

This has been irritating me more and more recently – I am generally quite a tolerant person, but sometimes its the smallest things that irritate you the most!.  Anyway, it looks like there is a fix available.. I am out for most of this week without...

Back in the summer (remember that?) I wrote an article about viewing the Outlook performance counters and how to get them to be visible on Windows 7 and Vista. I have recently noticed that there are further complications to this.  On one customer...

This has been an interesting bit of work for me.  I have been working with a customer who really needed to provide their users with the ability to manage calendars across different Exchange organisations.  When they initially presented this...

MCM Rotation 10 has just completed and was the first rotation that I have been involved as an instructor (albeit remotely on this occasion!).  I noticed that Jeff Guillet had posted his experience here so I thought I would share it to give some more...

Adam Jacobs, a Lync MVP, co-manages a London-based UC user group called Microsoft Unified Communications User Group London (MUCUG) with Tom Arbuthnott and Justin Morris; the website can be found at http://mucugl.co.uk . MUCUG has arranged a gathering...

Prior to joining Microsoft, I was a Microsoft Most Valuable Professional (MVP) for Exchange Server and was always interested in helping the Exchange community. One of the ways that MVPs interact with the community is via the various TechNet forums at...

Many of the customers I work with are currently making their way through an Office 365 technical pilot that needs to include Mac OS X machines as well as various versions of Windows.  The Windows stuff seems fairly well documented and since we now...

Brett Johnson brought this to my attention last week – Way back at the beginning of this century I was a part of the NetApp user group and I found it a hugely rewarding experience.  Since joining Microsoft I try to support all of our independent...

So, this is something I wanted to blog about a few months ago but it got pushed to the bottom of the list of things to do (As usual!).  Anyway… during the early adopter testing of the Office 365 service we had a number of customers who had deployed...

I’ve had a few customers in the last few weeks ask me how autodiscover works for Office 365 so thought i’d write a post to try and help! (please see my other post for the namespaces required , as the correct autodiscover records will need to be created...

I recently wrote about configuring Office 365 hybrid to get cross premises availability working, since that article a number of people have asked me about certificate planning. This is pretty well understood for an Exchange deployment, but what names...