Hi, this is Kieron, the MSRC Program Manager responsible for Internet Explorer.

 

On Tuesday we released MS07-069 Cumulative Security Update for Internet Explorer. Since then, we have had reports from some customers experiencing difficulties loading the Bulletin webpage. We have received reports that pages are slow to load, not found or timing out. Please be assured that this does not affect the installation or downloading of the actual package. The issue only affects the web page displaying the bulletin details.

 

Background on the issue

 

The reason customers are only experiencing these issues with the IE bulletin is due to the amount of detail in the bulletin text. Over time, the File Information section has grown. Given all Internet Explorer security updates are cumulative, the File Information section has grown with each release. We do this so customers only need to install the latest Internet Explorer security update to be protected.

 

We are now at a point where the page related to the bulletin text is taking too long to load, resulting in the issues customers have been reporting to us. We have therefore decided to move the File Information details into the Knowledge Base article associated with the bulletin. We have only made the change to MS07-069 Cumulative Security Update for Internet Explorer Bulletin. This will reduce the size of the page allowing it to load faster and more reliably. We had planned to move the File Information details into the Knowledge Base early next year, but because customers are affected today, we decided to make the changes sooner.

 

What does this mean?

 

 

We will be listening closely to customer feedback on the changes I have made to MS07-069 Cumulative Security Update for Internet Explorer. If these changes are successful, we will look at implementing this into all future security updates.

 

Thanks,

 

Kieron Shorrock

 

*This posting is provided "AS IS" with no warranties, and confers no rights.*