Microsoft Support Lifecycle policy provides consistent and predictable guidelines for product support availability throughout the life of a product. For more details, please see www.microsoft.com/lifecycle.

 

Assistance

We are keen to ensure that you are fully supported, can deploy appropriate security fixes and  are taking advantage of the latest Microsoft software. Your Technical Account Manager can work with you to help understand your environment and the versions of software that are used.  We will then highlight when products and service packs will retire and assess potential operational risk. There are many ways Premier Support can assist you with migrations to more current and supported versions of our products. Your Technical Account Manager can advise on the Proactive Services which may be appropriate for you.

 

If you need to inventory your current infrastructure and plan a migration, a free tool is available: the Migration Assessment and Planning Toolkit.  http://technet.microsoft.com/en-us/solutionaccelerators/dd537566.aspx

 

Service Packs Transitioning to Non-Support

The service packs listed below will be moving out of Support.

Product Name

Service Pack Retired

Microsoft System Center Data Protection Manager 2007

12/01/2010

Microsoft SQL Server 2005 Service Pack 2

12/01/2010

Windows Vista Business

13/04/2010

Microsoft Windows XP Service Pack 2

13/07/2010

Windows Server 2008 Datacenter

12/07/2011

Windows Vista Service Pack 1

12/07/2011

 

Products Transitioning out of Extended Support to Non-Support


The products listed below will be moving out of Extended Support and completely out of support.

 

Product Name

Mainstream Support Retired

Extended Support Retired

Microsoft Internet Information Services 5.0

30/06/2005

13/07/2010

Microsoft Windows 2000 Server

30/06/2005

3//7//0100

Microsoft Exchange 2000 Server

31/12/2005

11/01/2011

Microsoft SQL Server 7.0

31/12/2005

11/01/2011

Microsoft Internet Security and Acceleration Server 2000 Standard Edition

11/04/2006

12/04/2011

Microsoft Operations Manager 2000 Enterprise Edition

11/04/2006

12/04/2011

Microsoft Systems Management Server 2.0 Standard Edition

11/04/2006

12/04/2011

Microsoft Office XP Standard Edition

11/07/2006

12/07/2011

 

 

Products Transitioning from Mainstream Support to Extended Support

 

Product Name

Mainstream Support Retired

Extended Support Retired

Microsoft Operations Manager (MOM) 2005

12/01/2010

13/01/2015

Microsoft Systems Management Server 2003

12/01/2010

13/01/2015

Microsoft Office Live Communications Server 2005

13/04/2010

20/04/2015

Microsoft Windows Server 2003

13/07/2010

20/07/2015

Microsoft SQL Server 2005

12/04/2011

12/04/2016

Microsoft System Center Data Protection Manager 2006

13/04/2011

12/04/2016