Microsoft Support Lifecycle policy provides consistent and predictable guidelines for product support availability throughout the life of a product. For more details, please see www.microsoft.com/lifecycle.
We are keen to ensure that you are fully supported, can deploy appropriate security fixes and are taking advantage of the latest Microsoft software. Your Technical Account Manager can work with you to help understand your environment and the versions of software that are used. We will then highlight when products and service packs will retire and assess potential operational risk. There are many ways Premier Support can assist you with migrations to more current and supported versions of our products. Your Technical Account Manager can advise on the Proactive Services which may be appropriate for you.
If you need to inventory your current infrastructure and plan a migration, a free tool is available: the Migration Assessment and Planning Toolkit. http://technet.microsoft.com/en-us/solutionaccelerators/dd537566.aspx
Service Packs Transitioning to Non-Support
The service packs listed below will be moving out of Support.
Service Pack Retired
Microsoft System Center Data Protection Manager 2007
Microsoft SQL Server 2005 Service Pack 2
Windows Vista Business
Microsoft Windows XP Service Pack 2
Windows Server 2008 Datacenter
Windows Vista Service Pack 1
Products Transitioning out of Extended Support to Non-Support
The products listed below will be moving out of Extended Support and completely out of support.
Mainstream Support Retired
Extended Support Retired
Microsoft Internet Information Services 5.0
Microsoft Windows 2000 Server
Microsoft Exchange 2000 Server
Microsoft SQL Server 7.0
Microsoft Internet Security and Acceleration Server 2000 Standard Edition
Microsoft Operations Manager 2000 Enterprise Edition
Microsoft Systems Management Server 2.0 Standard Edition
Microsoft Office XP Standard Edition
Products Transitioning from Mainstream Support to Extended Support
Microsoft Operations Manager (MOM) 2005
Microsoft Systems Management Server 2003
Microsoft Office Live Communications Server 2005
Microsoft Windows Server 2003
Microsoft SQL Server 2005
Microsoft System Center Data Protection Manager 2006