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Case Studies

One of the best ways to understand the value of a service is by learning how other companies use the service and the value they derive from it. Naturally every business is different, however there are common challenges particularly in IT. Here we share some of the case studies from our wide and varied customer base.

 

Britvic - Cuts Support Calls by 50 Per Cent with Proactive IT Strategy

 

Ministry of Defence - Support Agreement Avoids Downtime, Saving Millions of Pounds

 

NHS Trust - ICT Team Efficiency Doubles Without Corresponding Increase in Funding

KCOM  - Critical Incidents Reduced to Zero and Significant Savings Made

South Tees Hospitals NHS Trust - Critical Incidents Reduced From 8 to 1. ROI of Premier Support ~400% over 3 years

Unilever - Implements New Infrastructure to Increase Availability and Productivity
 
 Virgin Media - Complete Transormation Of Service Delivery 

 

 

 

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