Hi Everyone, Here are this weeks key announcements from Microsoft, week beginning 23rd January. Thanks to Aaron Hamilton. Recent Releases : CRM 2011 Chart Enhancements - 24-Jan-2012 Office 365 Beta Exam - Part 2 - Administering Office 365...

We are thrilled to extend the invitation to you to attend our series of Internet Explorer 6 Migration Roadshow events! With support for Windows XP coming to an end on the 8 th April 2014 and IE6 standing in so many people’s way of migration,...

We are pleased to announce a new series of skills transfer offerings direct from our Escalation Engineers. These Live Meetings are aimed at IT Professionals looking for insight into troubleshooting SQL Server. The presenters are all Escalation Engineers...

Hi, we held our first Manchester based Premier Connect event last week. The feedback was very positive and in particularly everyone enjoyed the "Sharing the Strategy" session with James Akrigg. We also heard very loud and clear that you were appreciative...

Hi Everyone, Here are this weeks key announcements from Microsoft, week beginning 23rd January. Information comes courtesy of Aaron Hamilton. Thanks Aaron. Recent Releases : NEW Microsoft Dynamics Surestep Online - 09-Jan-2012 Installing...

Hi Everyone, Here are some of the key announcements from Microsoft week beginning 16th January. Thanks to Aaron Hamilton for this information. Recent Releases: Dynamics GP2010R2 Hyper-V Image Setup - 04-Jan-2012 New Connector Now...

Hi Everyone Here are some of the important Microsoft announcments from the week ending 1st January. Thanks to Aaron Hamilton for this information. Recent Releases: New Book: MCITP 70-663 Exam Ref: Designing and Deploying Messaging Solutions...

Hi all, in response to feedback from Premier support customers we're now delivering selected workshops virtually, meaning that you can participate in the online workshop from wherever suits you, whilst still having the expertise of the instructor ...

Hi Everyone, Here are some of the important Microsoft announements from the week ending 11th December 2011. Thanks to Aaron Hamilton for this information. Recent Releases BizTalkServer 2010 R2 - 08-Dec-2011 RTM’dToday: MCPD 70...

Hi Everyone We've just published a new case study with Virgin Media. To quote one of the highlights: "The deliverables from Premier Support resulted in a complete transformation of service delivery with System Center Operations Manager...

Hi Everyone Here are some of the important Microsoft announcments from the week ending 4th December. Thanks to Aaron Hamilton for this information. Recent Releases: Updated Guidance on Microsoft MPIO Settings - 02-Dec-2011 Learning Suite...

Hi Everyone Here are some of the important Microsoft announcments from the week ending 27th November Recent Releases: Dynamics GP Diagnostics - 23-Nov-2011 An update on Storage and Continuous Availability Enhancements in Windows Server...

Following the Premier Connect event last Thursday in Edinburgh we've had a number of requests for the slides. If you didn't attend, this briefing gave customers the opportunity to understand more about the development of the Premier Support Consulting...

Hi Everyone Here are some of the key announcements from Microsoft week ending 13th November. As ever thanks to Aaron Hamilton for this information. Recent Releases : Microsoft Dynamics CRM integration with SharePoint Online is here - 07-Nov...

Hi Everyone, As promised, here are the links to the Consumerisation of IT whitepaper referred to by Peter Deane during his presentation at our recent Premier Connect event. Also included is the video that he shared. Apologies for the delay in posting...

Hi Everyone Here are some of the key announcements from Microsoft week ending 6th November. As ever thanks to Aaron Hamilton for this information. Recent Releases : Released White Paper: Deploying Microsoft Dynamics CRM 2011 and CRM Online...

On 14 th November, Microsoft Premier will formalise the Problem Resolution support coverage for Severity B incidents to be handled 24X7. As you are probably aware, we have been running a pilot in the UK offering 24X7 support for Severity B incidents...

Hi, I've reposted this presentation as a few people commented that they were having issues with the file after they downloaded it. This was the final presentation from last weeks Premier Support Connect event in London. This session was particularly...

This was the final presentation from last week's Premier Connect event in London. This session was particularly well received and we have had a lot of requests for this slide deck - be warned it is huge - over 60MB! If you have difficulty downloading...

Hello fellow IT enthusiasts, my name is Aeval Shah and I am a Premier Field Engineer (PFE) for Microsoft Premier Support. My specialist area is clustering and as part of the Ramp Up Guide series I thought I would put together some information to help...

Hi Everyone Here are some of the key announcements from Microsoft week ending 27th October. As ever thanks to Aaron Hamilton for this information. Recent Releases : Update Rollup 5 for Microsoft Dynamics CRM 2011 - 25-Oct-2011 New...

Peter Deane – Enterprise Architect presents how IT departments create a strategy to deal with the increasing challenge of how technology people use in their personal lives is spilling over into the workplace. IT departments need to strike a balance...

Simon Hall, Operations Consultant and Kirsty King, Service Delivery Manager for Telford & Wrekin Council present on why more and more organisations are taking a service oriented approach to the delivery of IT services and how you can engage the service...

Nick Corrigan, Premier Director, presents his view of the e volution of Premier and how our service is changing to reflect the needs of customers who are requiring more from their support relationship with Microsoft.

Yesterday we held our first Premier Connect Event at Cardinal Place, London . It was good to see many of you there, thank you for making the time and we hope you found the day useful and informative. We are looking forward to establishing a regular Connect...