Hopefully many of you have carried out a RAP (risk assessment program) against your AD, Exchange or SQL etc.
For those that are not familiar with RAP, it is a Microsoft Services Premier Support offering that helps prevent serious issues from occurring by analysing the health and risks present in your current environment (on a per product basis).
For example: if you haven’t done an ExRAP (Exchange server RAP) and your end-users are suffering slow performance, Outlook hangs etc, it could help! An Exchange RAP assesses your current environment and recommends changes which improve the user experience, along with verifying administrative tasks / best practices are also occurring.
Why do I mention this?
The whole RAP program is undergoing an overhaul and there are many great improvements. Not just in the rules and analysis that takes place, but also in the processes and procedures that accompany the RAP.
Q: What are the benefits of RaaS over a RAP?
A: The benefits are:
For more information please see the write up over at the MSPFE Blog
If you are interested in a RAAS please contact your TAM to book one in today!
Mark Sewell – Premier Field Engineer