Hi Everyone Here are some of the key announcements from Microsoft week ending 13th November. As ever thanks to Aaron Hamilton for this information. Recent Releases : Microsoft Dynamics CRM integration with SharePoint Online is here - 07-Nov...

Hi Everyone, As promised, here are the links to the Consumerisation of IT whitepaper referred to by Peter Deane during his presentation at our recent Premier Connect event. Also included is the video that he shared. Apologies for the delay in posting...

Hi Everyone Here are some of the key announcements from Microsoft week ending 6th November. As ever thanks to Aaron Hamilton for this information. Recent Releases : Released White Paper: Deploying Microsoft Dynamics CRM 2011 and CRM Online...

On 14 th November, Microsoft Premier will formalise the Problem Resolution support coverage for Severity B incidents to be handled 24X7. As you are probably aware, we have been running a pilot in the UK offering 24X7 support for Severity B incidents...

Hi, I've reposted this presentation as a few people commented that they were having issues with the file after they downloaded it. This was the final presentation from last weeks Premier Support Connect event in London. This session was particularly...

This was the final presentation from last week's Premier Connect event in London. This session was particularly well received and we have had a lot of requests for this slide deck - be warned it is huge - over 60MB! If you have difficulty downloading...

Hello fellow IT enthusiasts, my name is Aeval Shah and I am a Premier Field Engineer (PFE) for Microsoft Premier Support. My specialist area is clustering and as part of the Ramp Up Guide series I thought I would put together some information to help...

Hi Everyone Here are some of the key announcements from Microsoft week ending 27th October. As ever thanks to Aaron Hamilton for this information. Recent Releases : Update Rollup 5 for Microsoft Dynamics CRM 2011 - 25-Oct-2011 New...

Peter Deane – Enterprise Architect presents how IT departments create a strategy to deal with the increasing challenge of how technology people use in their personal lives is spilling over into the workplace. IT departments need to strike a balance...

Simon Hall, Operations Consultant and Kirsty King, Service Delivery Manager for Telford & Wrekin Council present on why more and more organisations are taking a service oriented approach to the delivery of IT services and how you can engage the service...

Nick Corrigan, Premier Director, presents his view of the e volution of Premier and how our service is changing to reflect the needs of customers who are requiring more from their support relationship with Microsoft.

Yesterday we held our first Premier Connect Event at Cardinal Place, London . It was good to see many of you there, thank you for making the time and we hope you found the day useful and informative. We are looking forward to establishing a regular Connect...