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  • Blog Post: So You Want To Block Exchange 2010 Autodiscover. Why Would Anyone Do That?

    Summary : Shamsher Dhanoa , a Microsoft Senior Premier Field Engineer based in the US , tells us why you would want to block the ever-valuable Exchange Autodiscover feature, along with detailed steps and options on how to do it. Microsoft Exchange Administrators may well remember setting up Outlook...
  • Blog Post: What you need to check when Outlook fails to download the OAB

    Written by Frank Plawetzki, Senior Microsoft Premier Field Engineer. Throughout the last weeks I have seen two different issues that prevented Outlook clients from downloading the OAB (Offline Address Book) . One affected public-folder based OAB distribution and the other affected web-based distribution...
  • Blog Post: Sending consistent responses from a shared mailbox

    Mike O’Neill guest blogs on the Exchange Team’s blog (still sporting the wonderfully punny “ you had me at EHLO ” tagline) on setting up a shared mailbox to send something akin to canned responses . As a Microsoft Premier Field Engineer (PFE), I assist companies with Lotus Notes and GroupWise migrations...
  • Blog Post: Troubleshooting Microsoft Exchange: Outlook Connectivity Issues

    Written by Gerald Ramich , Senior Microsoft Premier Field Engineer. This article is for folks who are trying to troubleshoot Microsoft Outlook Connectivity issues to Exchange servers. I’ll look at a wide number of troubleshooting items, including: RPC through CAS for Mailbox Access...
  • Blog Post: Troubleshooting Outlook Connectivity: Understanding Outlook Profiles

    Written by Gerald Ramich , Senior Microsoft Premier Field Engineer. This article is for folks who are trying to troubleshoot Outlook Connectivity issues. In my experience, many people confuse profile creation with connectivity to the server, so in this post I’ll explain what happens at profile creation...
  • Blog Post: Field tip: Troubleshooting Outlook stuck on “connecting to Directory”

    This tip comes to you from Frank Plawetzki, who is a Senior PFE based in Germany.  He focuses on Exchange and besides other issues deals with performance and monitoring issues. Symptoms Recently I was troubleshooting an issue where the thread that connects to the global catalog (GC) in the Outlook...
  • Blog Post: Touch-friendly layouts with Outlook Web App 2013

    With apologies to anyone excited about the prospect, we've had to pull this article, and the blog post it linked to. Direct from Exchange Program Management: This is not an option the product team supports. We do not want customers to be running with these parameters and hit other unsupported...
  • Blog Post: Where should you store your PST files?

    This article has been contributed by Ryan Doon , a PFE working with Microsoft Canada. In this post, he talks about why storing PST files on a file server will lead to performance issues, and presents some options to proactively avoid those issues. As a Premier Field Engineer at Microsoft I am always...
  • Blog Post: How Microsoft Exchange 2010 Helps Combat PST Infestation

    Written by Dan Erelis , Microsoft Premier Field Engineer   As I discussed in a previous post on combating PST (personal folder files) infestation, one of the fundamental reasons why organizations look to an email archiving solution is to solve the problems associated with PST  storage. There...
  • Blog Post: Enhancements to Exchange 2013 integration with AD RMS

    Summary: Jaroslav Zikmund, one of our Czech Republic-based Microsoft Premier Field Engineers who focuses on Messaging, provides us with some insights and details on enhancements in Exchange 2013 for protecting email via Active Directory Rights Management. Better safe than sorry! Enjoy. When it...
  • Blog Post: A Quick Tour Of The Microsoft Exchange PST Capture Tool

    Written by Rhoderick Milne , Microsoft Premier Field Engineer. The venerable Personal Storage Table (PST) file has been present in Microsoft Exchange environments for many years.  In some ways its success has lead to its downfall.  With the proliferation of PST files on a network, multiple...