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  • Blog Post: Creating Custom Performance Counters in Microsoft OpsMgr (Part 2)

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. In my previous post I started down the path of wanting to create some custom counters in Operations Manager 2007, but I could not get started until I had downloaded and installed the authoring console for Microsoft System Center Operations...
  • Blog Post: How To Control Applications In Windows 7 With AppLocker

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer For my follow up article to How to use Windows 7 to lock down removable media and keep your computer safe , I would like to discuss another feature within Windows 7 Enterprise and Ultimate editions that both individuals and enterprises...
  • Blog Post: Managing the Trusted Platform Module with Windows

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. There are many volume encryption technologies out there, and some of these are now taking advantage of technology that Microsoft BitLocker has been using from its inception.  The Trusted Platform Module (TPM) chip is a micro-computer...
  • Blog Post: How to use Windows 7 to lock down removable media and keep your computer safe

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer You stop in at your local coffee shop that offers free Wi-Fi access. Sure enough you have someone hanging around with their laptop. They step away and leave their machine unattended; they may have locked the screen, but they left the laptop...
  • Blog Post: Beyond Antivirus Software: 7 Additional Ways to Secure a Windows Desktop

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer . Most computer end-users thinks that if they’re running antivirus software then their safe from all the malicious users out on the internet. People feel their antivirus software is the first and last line of defense in the ongoing battle...
  • Blog Post: How to Implement OpsMgr Delegation Models (Part 2)

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer.  Continuing on from his prior post .  System Center Operations Manager (a.k.a. OpsMgr) provides a facility to share out either the rich or web console to your different support groups within your operational organization. ...
  • Blog Post: 6 Steps For Managing Risk in IT Operations

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. BusinessDictionary.com defines Managed Risk as the following: Identified probability of loss, or exposure to a danger, that has been minimized to an acceptable level through careful planning and implementation of effective countermeasures...
  • Blog Post: Automation: Why Laziness is a Good Trait in IT System Administrators

    Written by Mark Farrugia, a Senior Microsoft Premier Field Engineer based in Canada. I was once told that the best system administrators are usually the laziest people. I didn’t take that statement seriously until I gave it some thought and started taking into consideration that it does in fact hold...
  • Blog Post: Creating Custom Performance Counters in OpsMgr (Part 1)

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. I recently switched disciplines in the Microsoft Premier Field Engineering (PFE) organization, changing from a Platforms-focused position to a System Center Operations Manager (OpsMgr) focused role. I discovered during my ramp up that...
  • Blog Post: Managing Microsoft BitLocker in the Enterprise

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. In my previous posts I introduced the concept of BitLocker and talked about managing the Trusted Platform Module , now let’s talk about how we can enforce policy to ensure clients are indeed encrypting their system and data volumes. ...
  • Blog Post: BitLocker - Windows 7's Best Feature

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. Mobile computers (Laptops, Netbooks, Tablets, etc.) have been outselling desktop computers for years now, and why shouldn’t they?  Some modern day laptops offer better 3D Gaming frame rates than desktop computer counterparts. ...
  • Blog Post: Simplify BitLocker Administration and Monitoring with MBAM (beta)

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. Please note that the following post is all based on beta software, and all features are subject to possible change upon official release. I have done a number of posts around BitLocker, and today I would like to add one more.  Some...
  • Blog Post: The IT Back Out Plan: How NOT to get caught with your pants down

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. You have all seen it a million times on the silver screen, our hero is caught, trapped and/or facing impossible odds, and all of a sudden they make a miraculous escape.  It seems the whole entire time while I would have been saying...
  • Blog Post: Service Catalogues and The Service Description (Part 1)

    Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. A service catalog (or catalogue), as defined in Information Technology Infrastructure Library (ITIL)   Service Design , is a list of services that an organization provides, often to its employees or customers. Each service within...
  • Blog Post: Windows Group Policy vs. Logon Scripts. What’s the right option?

    Written by Mark Farrugia, Microsoft Premier Field Engineer. Recently I was asked an interesting question from one of my customers: “What is Microsoft’s recommended practice around using Logon Scripts versus using Group Policy ?” To my knowledge, Microsoft doesn’t provide a lot of guidance with respect...