Van's FSS/Antigen/EOP Blog

My Blog for all Antigen/Forefront Server and Forefront Online Protection for Exchange issues

August, 2012

  • Microsoft Scan engine failing to update

    Just as a heads up.

    We are seeing cases where the Microsoft scan engine is failing to update in Forefront Protection for Exchange with the following errors.

    6019 GetEngineFiles An error occurred while testing the scan engine.

    6012 GetEngineFiles An error occurred while loading the scan engine. Scan Engine: Microsoft. Error Code: 0x80004005.

    This only seems to be effecting FPE and not other products that the Microsoft engine is included with.

    We are working to resolve this issue and it should be resolved automatically once the cause is found. I will update this post if there is any change to how the fix will be delivered.

    The only Impact is that the engine fails to update. All other engines are updating correctly and this should not effect mail flow and the other engines should provide coverage for new viruses.

  • FOPE–Configuration and SPF checking

     

    We are in the process of adding this information to our setup documents.

    -When implementing FOPE or O365/Live@EDU and you have mail coming to your on premise servers, you need to turn off any SPF checking at your mail server/firewall. The connecting server will always be one of the Forefront Online servers and any domains with SPF configured hard fail will end up getting deleted. Forefront Online has its own spf check so you are still protected.