We have been seeing some Antigen 9.x servers up past rollup-3 that are still not updating to Kaspersky 8.
As of last week, customers still running Kaspersky5 started getting errors during attempted updates.
This is normally due to one or more files being missing in the following directories.
%databasepath%\Engines\localenginemapping.cab
%databasepath\Engines\Metadata\universalmanifest.cab
Database path is your install path \ Data on a standalone server
or <drive>:\Antigencluster\Data on a cluster server.
or
<drive>:\Antigencluster\Data on a cluster server.
You should have copies of These files in your Antigen install files directory.
If you do not please open a free case to get copies of these files to get Kaspersky up to date.
The .caab file can be obtained here...
support.microsoft.com/.../2284024
I take Kaspersky form here www.wizdownloads.com/.../kaspersky-2012 and I dont nou how to install the antivirus after i have the exe files. Please help!