This is the latest in the View From the Top series of blog post written by the management of Microsoft.com Operations and Portal Team. This contribution is from Todd Weeks, Sr. Director. Have you ever had a manager tell you “Work Smarter”, and then be really frustrated or even offended at the fact...

(This is an ongoing series of blog posts from our Directors of Operations. The latest is written up by Casey Jacobs , Director of Engineering for the Microsoft.com Operations Team.) Mid-Summer is the kickoff of a new fiscal year for Microsoft on an annual basis and with that comes the opportunity...

This is the third installment in an ongoing series of blog posts from Todd Weeks, Sr. Director of the Microsoft.com Portal and Operations Team As I have been working with a few people over the past months, there have been a couple of themes that seem to keep popping up with respect to management...

This is the second in an ongoing series of blog posts from Todd Weeks, Sr. Director of Operations for the Microsoft.com Operations Team. In my last post, I talked a lot about the “Share It” piece of the work that our team does. How we focus on Innovation and its Impact to your job, and how sharing...

This is the first in an ongoing series of blog posts from Todd Weeks, Sr. Director of Operations for the Microsoft.com Operations Team. One of perhaps the easier things to do in order to manage a highly efficient operations team is to set very clear, well defined goals for individuals that across...