Roger has posted a very good article based on the Yankee group report. I especially like hes linking to existing (or almost existing) technology.
I know, it's a bit long, but worthwile to read every word! ;-)

http://blogs.technet.com/rhalbheer/archive/2007/11/20/are-you-ready-for-your-users-of-the-near-future.aspx

Urs