Privacy Guidelines for Developing Software Products and Services
In response to requests from customers, partners, ISVs, educators, advocates, and regulators, Microsoft created a public set of privacy guidelines for developing software products and services. These guidelines are based on our internal guidelines and our experience incorporating privacy into the development process. By documenting our principles, we hope to help anyone building products and services to meet customer expectations and deliver a more trustworthy experience.

http://www.microsoft.com/downloads/details.aspx?FamilyId=C48CF80F-6E87-48F5-83EC-A18D1AD2FC1F&displaylang=en

Managing and Protecting Personal Information
A multifaceted approach to data privacy management involves a combination of people, processes, and technology solutions. This paper focuses on the important role technology plays in helping enterprises responsibly protect and manage personal information, mitigate risk, achieve compliance, and promote trust and accountability.

http://www.microsoft.com/downloads/details.aspx?FamilyId=53035B0D-66BE-415A-AADC-AE47105AF354&displaylang=en

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