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  • Blog Post: Partner Support Number Changes and Call Routing Guidance

    We’ve recently made changes to the Partner Services phone experience, with the goal to make it as clear and simple as possible, ensuring that you select the right option and access the right service first time. With this in mind, please find below updated call routing options based on your membership...
  • Blog Post: Increase support business revenue with the 'Microsoft Support For Business' pilot (Now Closed)

    Note: This Pilot is Now Closed If you are a partner who sells to the small business market this pilot programme is ideal. Microsoft Support for Business provides the opportunity for you to offer your own customers a technical support package tailored to fit their business. With Microsoft Support...
  • Blog Post: Microsoft UK Partner Support Changes

    We’ve recently made some changes to how Microsoft UK Partners can access support. We're constantly working on this with the plan being to simplify the process so you can access the correct level of support, based on your membership, much faster. I thought it would be worthwhile giving an...
  • Blog Post: For Competency Advise Speak to Frank!

    The MPN UK team has a new addition in the form of a dedicated competency expert who can help you with your competency questions – Frank Sullivan. Talk to Frank to get assistance with requirements, costs, training, assessments and anything to do with your competencies He's also knowledgeable...