MOF and Service Management at Microsoft

Your home for discussion of Microsoft Operations Framework (MOF) and IT service management

MOF and Service Management at Microsoft

  • Getting Started with MOF Released to Web

    Thanks in part to your participation at every stage of its development, a new MOF implementation guide is now available for download. The Getting Started with MOF 4.0 guide is the first step to a more efficient MOF implementation. The guide provides...
  • Accelerate your transition to the Dynamic Datacenter with MOF

    We’re excited to announce the release of new materials centered on service management of the Dynamic Datacenter. These resources build upon the guidance offered in MOF 4.0 and the component-level MOF reliability workbooks, providing specific examples...
  • The Purpose of IT Business Planning in the New MOF

    IT business planning is an increasing important topic in the world of today's IT professional. We continuously see problems arising from not including IT operations early enough in the planning process which leads to services being designed with little...
  • Companion Guides: IT Compliance & Software + Services

    I've received several follow-up e-mails asking where the Companion Guides can be found and two of them are indeed available. The MOF IT Compliance Companion Guide is released and can be downloaded here . The MOF Planning for Software + Services Guide...
  • Beta has released for "Getting Started with MOF 4.0"!

    Picture this: you’ve just listened to a captivating presentation on MOF 4.0, and you’re all fired up and ready to get started. This stuff sounds great, makes sense, and could really turn your organization around. You can see all sorts of benefits from...
  • Moving On....

    I realize the MOF blog has been quiet recently and I wanted to let everyone know why. As the Quick Start Kit announcement I just posted shows, the MOF team is still hard at work at producing new IP for your consumption and will be continuing to build...
  • Our Mission Statement

    Our Mission Statement: Ensure that IT does the right thing at the right time for the right reasons. Anyone who has ever heard me teach has heard me comment that I have a perhaps odd fascination with mission statements. I like the fact that something...
  • Project Hana (MOF v4) updates Beta Release

    The Frameworks team continued its journey along the winding road to Hana by releasing a significant beta update this past Friday. With this release we have now released initial versions of every core Service Management Function (SMF) with the exception...
  • Who is the audience?

    Today someone posed the rather straightforward question of who is the true audience for MOF, and why we'd focus entirely on the IT pro? That's a very good question and it raises the point that I don't think we've done a good job to date in articulating...
  • The Operations and Support Phase of the MOF Lifecycle

    We have now spent some time talking about IT Governance as well as the Business IT Planning phase of the lifecycle and so I wanted to jump ahead a bit from planning straight into the Operations and Support phase of the lifecycle, with emphasis on the...
  • Welcome to the conversation

    One of the goals I had when I first came to the Frameworks team at Microsoft was to open up the dialogue between the people writing the guidance and the people consuming the guidance - our customers, our partners, and our field. Over the past 18 months...
  • Looking to hire a MOF Program Manager

    We currently have an immediate need for a MOF PM to join the team here in Redmond, WA. I have posted the job description below and if you are interested in applying please forward contact me using the contact form on this site. The one thing I would add...
  • MOF Update = Project Hana

    The MOF Update has now moved into the earliest stages of our beta / Request for Comment period and as such has graduated from the generic MOF Update name to an official Microsoft codename. All of the update work to Microsoft Operations Framework (MOF...
  • Temporary Interruption to the Regularly Scheduled Broadcast

    Since I had promised a quick follow-up posting to the Operations and Support blog from last week, I wanted to explain my lack of postings. Earlier this week, my wife gave birth to our first child and as a consequence I am currently occupied with adapting...
  • Announcement: Windows Vista Service Lifecycle Management now available!

    Windows Vista SLM is now available!
  • We now resume our regularly scheduled broadcasts

    I wanted to apologize for the perhaps disturbing lack of posts over the previous several weeks, but I'm afraid being a new father took more out of me than I would have believed possible. That said, work has continued apace and I would like to continue...
  • MOF PM position filled

    I wanted to let everyone know that at this time we are no longer looking to hire another Program Manager for the MOF Team. Thank you for your interest! Jason Osborne Frameworks PM