MOF and Service Management at Microsoft

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  • Blog Post: Planning for ISO/IEC 20000: A MOF Companion Guide (Open Beta Now Available)

    The Microsoft Operations Framework (MOF) team is extending the MOF 4.0 core content with the release of companion guides. These guides are intended to help business and technical decision makers and IT pros perform IT-related activities effectively and cost-efficiently. Each guide applies MOF 4.0 principles...
  • Blog Post: The Plan and Optimize Phase of the IT Service Lifecycle

    Picking up from the last posting where I detailed our overall approach to the IT Service Lifecycle and briefly discussed the purposes of each of the four phases, today I wanted to drill into a bit more detail into the Plan and Optimize (P&O) phase. And while names have changed since I originally...
  • Blog Post: Planning for Software-plus-Services: A MOF Companion Guide (Now Available for Download)

    The MOF team has released a new guide, Planning for Software-plus-Services: A MOF Companion Guide . Download it now: Download — Planning for Software-plus-Services The Microsoft Operations Framework (MOF) team is extending the MOF 4.0 core content with the release of additional companion guides...