MOF and Service Management at Microsoft

Your home for discussion of Microsoft Operations Framework (MOF) and IT service management

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  • Blog Post: Why focus on IT Governance?

    You may wonder why a service management framework, or service lifecycle, would be built on the foundation of IT Governance. After all, governance isn't one of the sexiest or most enjoyable topics for the average IT pro. Yet, it can't be denied that corporate governance is critical for both establishing...
  • Blog Post: MOF Framework Comparison Guides Released

    We’re continuing to extend core MOF content with two new companion guides: Cross Reference ITIL®V3 and MOF 4.0 and Using MOF for ISO/IEC 20000. These guides compare MOF with some of IT’s most widely used service management guidance. They’ll give you: · An overview of IT Service Management (ITSM...
  • Blog Post: What does IT governance mean to us?

    There has been a lot of really good discussion and follow-up commentary around my IT governance posting from last week and so I wanted to provide a little more detail around what we mean we talk about IT governance. For us, IT governance is a very simple concept with far-reaching implications that impacts...