The Microsoft Operations Framework (MOF) team is excited to announce the first release in a new series of MOF Action Plans. Download the premier release now:
MOF Action Plan- Redistributing the Workload
IT pros are faced daily with challenges that require actionable results. We think they’d benefit from bite-sized solutions to those real-life IT problems. Allow us to introduce just such a solution—the new series of MOF Action Plans. These resources are designed to provide IT pros with concise, actionable solutions that address IT problems faced in the real world.
The first release in this new series addresses the challenge of redistributing the workload due to staffing cuts and asks the reader to consider and reconfigure key responsibilities and work distribution, based on key principles and best practices from MOF 4.0 core content. Download the MOF Action Plan- Redistributing the Workload.
Perfect approach guys, congrats. I think this first document is only thr start of a great serie of knowledge.
Not sure if I have been in the IT service management space for too long already, but I was underwhelmed by this action plan. Any IT executive would already be aware of the messages, and the action plan is hardly actionable by the typical IT Pro - seems a misalignment between message and target audience. Hope the next bunch are better.